Gartner's FrontRunners

After a thorough evaluation of 80 hotel PMS solutions, Gartner has again ranked Clock PMS Suite as a top frontrunner in their hotel management product research published on Software Advice. For Clock Software’s hotel management software platform, this is the third time in a row that it has been been listed among the top-rated hotel PMS solutions based on product performance and customer reviews.

The aim of Gartner's hotel software research is to highlight the top hotel software. Only the top performing property management systems are reflected in the final rankings. Software buyers can take advantage of the Gartner research to make more informed decisions when selecting the right software for their property. The FrontRunners methodology evaluates software products based on two primary dimensions: The x-axis measures the usability and the user recommendations are reflected on the y-axis. For each axis, the score is between one to five. The top position of Clock PMS Suite on the FrontRunners graphic is determined by the Usability and User Recommendation scores.

In Short

Published on Software Advice, FrontRunners research is a trusted resource for software buyers all over the world. In creating the listing, end user reviews coming from websites such as, and has been used, as well as verified product data. The FrontRunners listing for Hotel Management Software is well-explained here.

FrontRunners graphic

The FrontRunners methodology uses two primary dimensions when assessing and calculating a score for products: Usability on the x-axis and User Recommended on the y-axis. The Usability score represents a weighted average of user ratings including:

  • End-user ratings of the product’s ease of use on a scale of one to five stars.
  • End-user ratings of the product’s ease of use on a scale of one to five stars.

The User Recommended score shows an overall weighted average of scores including:

  • End-user ratings of how valuable users consider the product to be in terms of its price on a scale of one to five stars.
  • End-user ratings of how likely they are to recommend the product to others on a scale of one to five stars.

Proud to be Top-Ranked Hotel PMS

The top-ranking PMS placement is yet another recognition of Clock PMS Suite as a state-of-the-art and full-featured hotel management platform bringing together hotel operations, zero-click online distribution, channel management and POS with two-way guest engagement into one really synergic combination. The innovative and all-round PMS suite of Clock Software has one of the highest scores on the capability axis as it is mainly aimed at meeting the modern hoteliers’ needs through a platform that has all together. Clock PMS Suites has incorporated the latest cloud-based technologies standing out from the rest of the players on the hotel software market for its integration of online guest service functionalities that is both organic and seamless and lets hotels to proactively engage with guests from the very moment of booking and long after the end of their stay.

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About Clock Software

Clock Software is a global provider of cloud-based property management systems (PMS), integrated online distribution, online & kiosk hotel self check-in solutions and mobile & in-room guest engagement systems with customers in more than 65 countries.