Channel Manager - automatic deposit charging for imported bookings.
When a booking is imported, this feature allows the system to
automatically charge the deposit,
if any, to the related credit card.
The deposit amount is determined by the
guarantee policy related to the booking rate.
If no deposit is set in the guarantee policy or the rate cannot be determined, the system won't charge the deposit.
If the deposit charging fails (insufficient funds on the credit card or for other reasons)), a
is created to inform you of the failed transaction. In this case the booking status remains
The booking also remains 'Not guaranteed', if the credit card data is not received.
This feature is available for the payment processors
Authorize.Net (immediately) and Adyen (after 30 August).
Please contact a Clock representative to activate your service.
Now you can set the codes of the countries you most frequently use. This way they will appear first on the list of countries to quickly choose them. To set these codes, go to 'Settings' - 'Booking fields'. Enter the two-lettter codes ( ISO 3166-1 alpha-2 ) in the field 'Favourite Country Codes' – each code in a new line.
WRS - a new implementation of the tracking scripts.
Through the new feature it is now possible:
To add a tracking code in the HEADER and the BODY section as well.
If necessary, you can have a different tracking code for the last page.
Support for more complex dynamic data scripts such as ecommerce scripts containing the booking amount, period of stay, etc. All parameters you can use in the tracking scripts are listed
Please note some of the parameters will be empty for certain pages, where they don't have a context yet.
WRS – Latest hour for accepting bookings.
Apart from the existing 'Days in advance' setting defining how many days in advance bookings can be accepted, we have added a new setting for the time until which you can accept bookings on the day in question. Example: If you set 'Days in advance': 0 and 'Latest Hour': 19:00 - this means that you can receive bookings for today, but no later than 19:00. After 19:00 bookings for today are not allowed.
Kiosk – several folio-related changes:
A new setting whether the
issue of a company folio
A new setting whether a folio to be
automatically closed after payment
and what document type to be used. If automatically closed, the folio will be
emailed to the guest.
We have changed the
(the screen before payment) for easier data reviewing. The charge table is the same as the one on folio printouts.
We have added a
new right to view and edit To-Dos.
It refers to the To-Dos on the Home and To-Do search pages. The To-Dos, however, on the booking, company, etc. pages do not depend on this right, but on the access rights to these bookings, companies, etc .
Self Service –
a new setting to
disable the 'Request change of the number of guests'
booking export in a csv format
to match the format of the imported file. It can be used for
transferring bookings among the accounts.
This export option can be found on the Advanced Search page. The bookings matching the search criteria set will be exported.
Advanced Search –
we have also added the
to the Event search filter. This way you can also find the bookings of the cancelled events.
On the booking screen – we have also added the
to the section of the
This way it is easier for you to track the made transfers.
'Charge Segmentation Report'
screen, we have added
as well as the quantities. You can choose which values to be visualized on the report:
Quantity, Charged value, Net value, VAT value, Gross value
are seen by the guest the
same way you see them in the PMS.
If you open the folio print preview screen and set the View to one of the following: Details, By Date, By Text/ Price or Compact, the set View will be used for emailing the folio to the guest. Your choice for the folio is stored and used next time you open it.
screen, you can use
Event – Undo Cancel.
The new feature reverts the status of an event back to 'Active' again. Please note that the status of the event is changed only, this change does not affect the statuses of the Meeting Room bookings, Catering, bookings or folios.
Out of Season –
now accessed through the
right: Rate: Create and Update.
We have added a new functionality to support
we have added a new
feature. The price of the selected items become
We have also added a
to access this feature.
New report - 'Complimentary Report'
to track the use of this functionality. The report provides information of all items having a
(i.e. this means that apart from the items which have been made complimentary, the report also includes the items directly posted with a zero charge). For the items which had a different initial price, (i.e. the 'Make Complimentary' option has been used after their posting), the report will also show the initial price, as well as the total amount of all complimentary items provided.