Bower Hotels + Suites
Canada

"For us, Clock was everything we needed from the very beginning - simplicity, end user ease of operation, adaptable and now we realize that it continues to grow along with us."


Unique in Moncton, the collection of properties of Bower Hotels + Suites is the ultimate in comfort and class. They have no front desk, no concierge service, and no lobby, creating a truly unique hotel experience: but what they do have is an experience you’ll never forget.

Clock PMS continues to grow along with us

Q: What type of software were you using to manage your property?

A: Back in the days, we were using printable sheets on a clipboard.

Q: What made you look for a new hotel management system? What problems were you trying to solve? What results did you want to achieve?

A: As Bower got more famous and more guests started checking in on a regular basis, we realised we needed to get better organized to avoid double bookings. And from a customer service standpoint, we needed the right PMS for our operations to grow the right way.

Q: Why did you choose Clock PMS?

A: For us, Clock was everything we needed from the very beginning - simplicity, end user ease of operation, adaptable and now we realize that it continues to grow along with us.

Q: What has changed for you/your business since you started using Clock PMS?

A: It was the sales growth, the true connectivity to OTRs and the better management of guest information for check-in and checkout purposes.

Q: Is there something you want us to improve?

A: Templates for emailing guests at time of booking and invoicing visuals.

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