eInsight CRM provides marketing automation and guest intelligence for enterprise hotels, multi-property and multi-brand hotels.
eInsight is a comprehensive Customer Relationship Management (CRM) platform for hotels that consolidates, engages and measures disparate data transactions on travelers throughout the guest journey. Business rules based automation combined with dynamic personalization and upsell opportunities drive revenue through multiple channels and helps hotels acquire new customers.
By integrating eInsight CRM to Clock PMS, hoteliers are able to drive loyalty and leverage real-time data to provide personalized one-to-one communications for every guest.
Guests love it when hotels pamper them with a personalized experience — both online and on-property. Cendyn’s eInsight CRM gives you unmatched insights for personalization with enhanced guest profiles and deep segmentation. Increase bookings and ROI with automated, highly targeted multichannel communications that build engagement and loyalty, and continuously optimize your results with robust analytics.