In the digital guest portal guests can choose their rooms and select the extra items they want to find in them, like flowers, welcome drinks, etc. Everything they choose is displayed in the booking details and generates a notification on the desktop of your Clock PMS.
Ask about your guests’ preferences
It’s always easier to make guests happy when you know what they want. An automated email to your guests sent a few days before their arrival and offering they choose their room and let you know of any other specific requirements can do the trick.