Payment processing in Clock PMS Suite

Payments made easy, secure, error-proof

Clock PMS Suite uses three ways of processing payments -

a secure CC vault, integrated payment processing, *hosted payment pages -

each offering different degrees of convenience, all equally secure.

Secure CC vault (tokenization)

The secure CC vault is a special feature of Clock PMS Suite which validates the credit card details guests enter when they book online or when they pay through the hotel app and stores them on a top security Clock server. No unauthorized users can access the data, which is deleted automatically at the end of the booking lifecycle.

Integrated payment processing

Tokenization

Credit card details are stored securely by online payment provider

Verification

Making a test payment to check credit card validity

Pre-authorization

Blocking amounts on credit cards

Take payment

Collecting payments directly to the booking or company folio

Release and refund

Release amounts blocked for damages or refund payments

CC POS terminals

Payment amount transferred automatically from Clock PMS Suite to the POS terminal

Online banking transfers

Lower transaction fees for online payment services

One-click payments from tokenized cards

As many payments as needed

Automatic guarantee pre-authorization*

Block amounts for possible damage charges before arrival

Tokenize - Pre-authorize - Take payment: hassle-, error-, trouble-free

Greater security, fewer failed payments, lower risk

Tokenization.

Credit card details are stored on a secure payment provider server.
Credit card validity check.

A test payment verifies the validity of the credit card.
Lower exposure to staff and external fraud risk.

No person has access to the actual credit card details. All transactions use the token and it is only valid for the respective booking.
Lower PCI requirements.

Since the hotel does not actually operate with credit card data, it needs to conform to lower PCI DSS requirements, saving considerable cost and trouble.

More payment options, more convenient for customers to pay

All major credit card brands
Online banking and bank cards
SEPA Direct debit* for company and regular guest accounts
- Get a direct debit mandate from your corporate customers and partners
- Send outstanding amounts for collection at the invoice payment term
- Collect the payment and close the account receivable

*Planned feature

Payment terminal integration: no duplicate charging, under-charging, or misplaced payments

Send the amount to be paid to the terminal directly from the folio.
The payment is added to the folio automatically.
Routine errors and duplicate billing are minimised.

Automated handling of deposits and advance payments*

Set rules to collect pre-authorised guarantees
Clock PMS Suite will automatically block the guarantee amount and register it in the folio
Collect or release guarantee deposits partially or in full with just one click

*Planned feature

Hosted payment page integration

For a complete list of choices and liberation from PCI DSS requirements, Clock PMS Suite integrates payment pages like PayPal and WorldPay. Available for bookings through your hotel website and for payments through the self service app, it allows clients to pay online and frees you from many PCI DSS obligations.

Clock PMS Suite integrated payments - PayPal, WorldPay and etc.

Payment processing at a glance

	Secure CC vault	Integrated payment processing		Hosted payment page integration
Integrations		Adyen	Authorize.net	PayPal, WorldPay, Adyen hosted page
PCI DSS scope	Higher	Lower	Lower	Lower
Tokenization
Validation
Pre-authorization
Take payment
Release & refund
CC POS terminals
Online banking				Adyen only
One-click payments from tokenized cards
Automatic guarantee pre-authorization		Planned
Available in	PMS, WRS, Channel manager, Hotel app	PMS, WRS, Hotel app, kiosk		WRS, Hotel app

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