2016 is the year of OTAs vs. direct. Has the time come for independent properties and hospitality groups to join the battle and rethink their online distribution strategy? No matter how big your hotel, there are a lot of opportunities to take some bookings back from the online travel agents. Hotel distribution technology has reached new heights and keeps improving. Digital marketing tools are available for everyone. So even without the budgets of Hilton and Marriott, Independents can win big but only if they try. Read more
The guest experience can only be enhanced when modern online services are easy to consume. What is BYOD and guest-facing hotel technology? Why have guest-operated features of your hotel PMS available on your guests' own digital devices? Using a traveller's phone as a platform to deliver digital guest services is a cost-saver. Letting your customers interact with your hotel from the comfort of their own device, without the need to install and learn new apps, is a game-changer. Read more
What does it take to have a powerful modern hotel website that converts and brings direct revenue in? Is it the web booking engine with a short and clear booking process that makes the difference, or is it the design? In fact, everything that caters to the guest experience and comfort matters. Mobile responsive design, a booking system with upsell instruments and integrated with the hotel PMS, service personalisation, fast and clear checkout, best price guarantee are a few things that will make travellers stay on your site, book and come back for more. Read more
Cloud Hotel systems have changed the overall concept for hotel management. They enabled the replacement of fragmented software infrastructure with end-to-end cloud PMS solutions where hoteliers can manage everything - from housekeeping, through online distribution, to guest engagement. Cloud hotel software made it possible to perform tasks from a distance and in a timely manner, without the limitations of hardware or location. Read more
No one has seen it yet! Our hotel self-service kiosk is ready to greet you at WTM London 2016. Clock Kiosk will be shown ...