Payments
Get paid faster by happier guests
Empower guests to pay in their favourite way with tools that save time for your staff and make booking a stay with you effortless for all your customers.
Book your tour
Payment integration
Get more secure payments
Get paid online
Give your guests safe and convenient ways to pay instantly with options for booking, upsell, check-in, and check-out guarantees, including payments due.
Let customers pay their way
Increase sales conversions by offering various payment methods, including credit cards, digital wallets like Apple and Google Pay, and alternative methods like Ideal and Swish.
Validate every card
Protect your hotel against fraud and chargebacks with 3D secure, PSD2 and card validation for every transaction.
Automate terminal payments
Make the service faster on all your physical touch points with tools to eliminate errors and keep you and your customers safe.
Simplify credit card reconciliation
Make reconciliations simpler while assuring every amount due is the same as the amount authorised.
Secure every payment
Ensure complete PCI compliance and eliminate risks, fraud, and expensive penalties.
Tokenisation
Make paying you a brilliant experience
Capture and keep payment methods
Simplify check-in, check-out, and ordering extra services using the payment method your guest used or updated throughout their journey.
Capture payment methods from all sources
Save guest payment information securely from online sources like your channel manager, CRS, or terminal and use it at every guest touchpoint for a smooth experience.
Manage payments with a click
Control every payment with one-click payments, guarantees, and refunds to ensure you get paid and can refund guests quickly and easily.
Get paid for more services
Sell and get paid for extra services and upgrades with direct credit transfers for your restaurant, spa or services outside your hotel.
Enhance your service
Automate the guest journey for guests who value a self-service experience or assist with arrival and departure with self-service functionality that empowers guests to relax and travel faster.
Payment automation
Get paid on time and save time
Get more confirmed bookings
Automate the collection of booking guarantees to confirm more bookings and get more bookings confirmed and deposits due paid on time — with tools to remarket cancelled rooms.
Collect cancellations compensations
Get automatic compensation when guests are late with their cancellations according to your cancellation policy.
Simplify OTA card bookings
Automate the billing and handling of bookings confirmed with virtual OTA cards automatically and for every booking.
Collect open folio balances
Save time with the automatic collection of open balances on folios on check-in and check-out with full or partial automation of your arrival and departure services.
Release deposits instantly
Avoid guests' frustration when keeping their funds blocked for weeks after departure with instant and automatic release of guarantee deposits after departure.
Check-in and out guests online
Improve your arrival and departure service with online check-in and check-out that removes the need to ask about payment methods and collection transactions.
Payment processing
Choose the best payment processing alternative
Payment enablement
Leverage the partnership with Adyen for simple and compliant payment processing, effortless automation, and bank-level security integrated with Clock PMS+ — including quick onboarding, full reconciliation, and world-class support.
Payment integration
Get ultimate payment control with the same automation and service standards as in the Payment enablement but with some of the leading payment processors in your market. Use the certified integrations with your negotiated rates and terms across your organization.
Payment API
Keep and hone your payment provider relationship with a real-time connection between Clock PMS+ and your payment partner. Use the payment API to connect and reflect all payment activities inside the hotel system.
“The level of personalisation of the Clock payment automation had a direct impact on our work with guests: First, for our team: more time to focus on high-level and creative tasks. Secondly, for our guests: a better guest experience due to the fewer formalities of the usual manual operations.”
Margaux LindéDirector of Operations (COO), Elegancia Hotels