Welcome to Support 2.0
The new, better, clearer support terms and commitments are here
Action required: Register your Support users until 9th June 2017 - Read more.
Action required: All existing users prior need to migrate to a Service 2.0 support plan until 15th July 2017. Read more?
Choose a tutorial to start learning
Settings
- Start-up guide
- Account Info
- Room (Unit) Types
- Rooms (Units)
- Tax Settings
- Exchange rates
- Rates: Rate Plans and Standard Rates
- Rates: Restrictions (Advanced Rates Add-On)
- Rates: Derived Rates (Advanced Rates Add-On)
- Rates: Occupancy Adaptable Rates (Advanced Rates Add-On)
- Rates: Tags and Search
- Rates: Bonus Codes (Advanced Rates Add-On)
- Rates: Package Elements (Advanced Rates Add-On)
- Meals
- City Tax
- Charge Templates
- Guarantee policies
- Users
- Multiple Accounts (Properties, Restaurants, etc.)
- Revenue Groups and Categories
- Payment Sub-Types
- Marketing Sources / Channels
- Registration Card Fields
- Languages and Texts
- Logo
- Location Map
- Booking Confirmation Email
- Registration Cards and Hotel Registry
- Default Hotel Email Address
Web Reservation System
- Clock WRS - Integration in hotel web site
- Web Reservation System - Themes
- Web Reservation System - Product Page Layout
- Web Reservation System - Colours and Fonts Customization
- Adyen Setup
- PayPal Setup
- WorldPay Redirect/Select Junior Setup
- Credit Card security in Clock PMS Web Reservation System
- Google Analytics and Other Web Tracking Products
- WRS: Map of Locations
Bookings
Folios
Videos
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Bookings
- Checking availability 3:53
- Finding and Modifying Bookings 3:34
-
Web booking engine
- Best integration practices 5:54
-
Guest self-service portal
- How does it work? 3:01
-
Front desk
- Check-in 3:43
- Individual guest Check Out 4:53
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Rates
- How to rate plans 1:54
