Integration category: Guest Messaging Platform
Integration with Akia
The integration between Clock PMS+ and the artificial-intelligence company Akia reimages communications for travels by allowing them to connect to hotel staff, the concierge, or Akia herself with a simple text message.
The Akia suite of contactless solutions are helping hotels adapt to new safety protocols and keep guests and staff safe by reducing high-touch points at the front desk while maintaining excellent customer service.
Properties saw an increase of up to +142% in positive reviews after deploying Akia on property.
How it works
The integration with Akia provides the following benefits:
- Quickly and automatically have Akia answer common questions, while allowing your team to shine for the not-so-common ones
- Akia brings all channels of communication into one unified inbox. Whether it's Facebook Messenger, WhatsApp, your website visitors, internal communications, or even just plain ol' text-messaging, we got it all in one place.
- Get feedback and improve metrics you care about by engaging with happy guests, get amazing reviews, and drive your reputation scores.
- Register your guests early with text-messaging. Use Akia's documents feature to have guests read and sign digital registration cards before they arrive on property
Most important features
Guest Messaging
Reputation Management
Contactless Registration
Contact Info
- www.akia.ai
- help@akia.ai
- Phones: +1 (650) 769-5688
Activation
Directly contact Akia. They will seek our assistance, if necessary
