Integration category:   Guest messaging platform

Integration with EasyWay

EasyWay allows guests to communicate with their hotels on WhatsApp and any other messaging app in their native languages (active in +100 languages).

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How it works

EasyWay is enabling hotels to communicate with their guests their way. Texting in their native language (active in +100 languages), via their favorite messaging apps (WhatsApp, iMessage/SMS, Facebook Messenger, WeChat, etc.). Easyway's algorithm analyzes the messages and responds automatically, or forwards the requests to the reception, to be manually answered in real-time. The hotel operates from the desktop dashboard that manages all guest requests and allows the hotel to communicate quickly and easily with its guests.

Most important features

Automatic language translation

Staff can respond to guest requests in +100 languages.

FAQ assistant

Custom-made automatic answers for repetitive questions.

All-in-one inbox

An online dashboard for managing all guest requests, works on all browsers.


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