Integration category: Guest messaging platform
EasyWay allows guests to communicate with their hotels on WhatsApp and any other messaging app in their native languages (active in +100 languages).
EasyWay is enabling hotels to communicate with their guests their way. Texting in their native language (active in +100 languages), via their favorite messaging apps (WhatsApp, iMessage/SMS, Facebook Messenger, WeChat, etc.). Easyway's algorithm analyzes the messages and responds automatically, or forwards the requests to the reception, to be manually answered in real-time. The hotel operates from the desktop dashboard that manages all guest requests and allows the hotel to communicate quickly and easily with its guests.
Staff can respond to guest requests in +100 languages.
Custom-made automatic answers for repetitive questions.
An online dashboard for managing all guest requests, works on all browsers.