Integration category: Guest messaging platform
Instantly connect with your guests over WhatsApp, WeChat, Facebook Messenger and more in their choice of +100 languages
Instantly connect EasyWay and automatically reach out to all your guests before arrival, during their stay and after they leave, through their favorite messaging apps ( WhatsApp, WeChat, Facebook Messenger, and more) and a customizable web chat. Enjoy high-quality two-way automatic translation for your guests and staff members. All communication is easily managed through an all-in-one inbox
EasyWay is enabling hotels to communicate with their guests their way. Texting in their native language (active in +100 languages), via their favorite messaging apps (WhatsApp, iMessage/SMS, Facebook Messenger, WeChat, etc.). Easyway's algorithm analyzes the messages and responds automatically, or forwards the requests to the reception, to be manually answered in real-time. The hotel operates from the desktop dashboard that manages all guest requests and allows the hotel to communicate quickly and easily with its guests.
Guests can communicate in their native language.
Staff can respond to guest requests in +100 languages
Conversations take place on WhatsApp, WeChat, Telegram, Facebook Messenger, SMS, and more. Guests can text from wherever they are - before, during and after their stay
You'll get an online All-in-one inbox for managing all guest requests from all channels (including your web chat).
Custom-made automatic answers for repetitive questions to make your staff’s job easier and more efficient