Integration category:   Guest Feedback and Reputation Management

Integration with Qualitelis

The оne-way integration between Qualitelis and Clock PMS+ provides various features relating to marketing automation, guest management and online reputation management for a hotel.

Qualitelis platform enables hotels to manage the customer cycle by collecting requests from guests from before, during and after their stay to make additional sales and boost their customer reviews.

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How it works

  • Thanks to the connection between Clock PMS+ and Qualitelis, hoteliers can automatically contact the guests before, during and after their stay in the hotel.
  • Qualitelis provides a user-friendly platform, allowing the property to manage their e-reputation as well as to follow their customer pre-stay wishes & satisfaction rates.
  • Thanks to the Clock PMS+ connectivity, guest reviews can easily be transposed to various review websites, such as TripAdvisor and Google, to increase the property’s visibility and reputation.

Most important features

Pre-stay surveys

Fully automated and personalised pre-stay forms to better prepare for your guests

Post-stay surveys
 

Accurate measurement of guest satisfaction

Online Reputation Management Tool

Constant overview on your property’s online reputation

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