Capacity Counters help your teams manage services with limited availability, such as parking, spa appointments, or event access without the risk of overbooking. By tracking usage in real time and automating availability limits, this tool ensures operational clarity, protects service quality, and simplifies planning across departments.
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When offering services with limited capacity, overbooking can quickly lead to guest dissatisfaction and operational stress. Capacity Counters take the guesswork out of managing availability by automatically tracking usage and enforcing limits. This means your team can confidently offer high-demand services while maintaining a smooth, reliable guest experience.
Capacity Counters integrate seamlessly with all Clock booking channels, including the Web Reservation System, Self Service Portal, and the Channel Manager. Guests and staff see up-to-date availability at all times, creating a consistent, trustworthy experience.
Set different daily capacities to respond to seasonal demands, staff availability, or special events. For example, limit spa appointments on public holidays or reserve parking spots for staff on specific days, without modifying core product setup.
Capacity Counters are fully integrated into the Clock Property Management System+, working alongside features like rate management, payment processing, guest communication, and reporting. They support your team in running smooth, reliable operations while maximising resource efficiency.
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