Integration category:   Integration Platforms

Integration with Eurofluxo

The integration with Eurofluxo provides interconnectivity between Clock PMS+ and most voice servers (PBX's), Internet access, video-on-demand and unified messaging systems.

On guest check-in, our software unlocks Internet access and the room phone for outbound access, and assigns the guest's name to the phone, so that he/she is clearly identified when calling the reception or the room service.

Outbound calls and Internet access events are automatically charged to the guest's bill.

Unanswered wake-up calls raise alerts on Clock PMS+, so that the reception staff can take the necessary actions to ensure that these guests are woken up.

The housekeeping module allows the staff to instantly update the cleaning status of the room in Clock PMS+, through the room phone or via mobile devices.

When the guest leaves the hotel, the room phone is automatically barred.

How it works

  • Check-in: room phone unlocked for outbound calls, guest name display, mailbox allocated, Internet access activated;
  • Billing: outgoing calls and Internet access events charged to guest's bill;
  • Wake-up: alerts raised in Clock PMS+ for unanswered calls;
  • Check-out: room phone locked, guest name display cleared, mailbox closed and its messages deleted;
  • Room-status: instant update in Clock PMS+ of the cleaning status of the rooms by the housekeeping staff;
  • Housekeeping: cleaning scheduling and monitoring, ad-hoc and houseman tasks, minibar checking, quality control, multiple statistics reports, alerts for various events such as maintenance request and risk of Legionella;
  • Maintenance: preventive and corrective tasks, with assignment of priorities and deadlines;
  • Lost & Found management;

Most important features

HIGH LEVEL OF INTEGRATION WITH EXTERNAL SYSTEMS

SECURED COMMUNICATIONS BETWEEN ALL DEVICES

GDPR COMPLIANCE

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