Transform guest inquiries into confirmed bookings

Transform guest inquiries into confirmed bookings

Ensure no inquiry goes unanswered with tools designed for speed and accuracy. Easily manage and respond to guest inquiries for a smooth booking process.

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  • Consolidate and handle guest inquiries efficiently, reducing time spent on manual follow-ups.
  • Engage potential guests promptly with tailored responses, leading to increased booking conversions.
  • Personalise communications to align with guest preferences, building trust and satisfaction.
  • Centralise enquiry handling to optimise workflows, freeing up time for high-value tasks.
Streamline enquiry handling for reservation agents

Streamline enquiry handling for reservation agents

Managing booking inquiries manually can lead to delays, miscommunication, and missed opportunities. The Booking Enquiries in Clock PMS+ simplify this process by organising all inquiries in one place, providing agents with tools to respond quickly and accurately. This improves productivity and guest satisfaction while increasing conversion rates.

Effortlessly manage guest inquiries from a single dashboard

Effortlessly manage guest inquiries from a single dashboard

All guest inquiries are displayed in an intuitive dashboard. Agents can view guest details, preferences and the status of each inquiry. Additionally, they can utilise a waitlist function to manage high-demand periods effectively.

Offer personalised options with automated response templates

Offer personalised options with automated response templates

Save time with pre-designed templates for common guest inquiries. These templates can be customised to ensure responses are professional and tailored to guest needs. Agents can also offer alternating room and rate options, allowing guests to choose the most suitable offer.

Part of Clock Hospitality Cloud

Booking Enquiries is a core feature of Clock's reservations management. Combine this with Rate Management and Availability Screen for a fully integrated reservation management solution.

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Part of Clock Hospitality Cloud

They work best together

Each product in the Clock Hospitality Cloud runs on a unified hotel database. While you can always integrate our solutions with third-party vendors, choosing a single-vendor approach for your core technology ensures optimal synergy, simplified system management, and improved cost efficiency.