Define your guarantee and cancellation terms once and clear to secure bookings and reduce cancellations.
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With Guarantee Policies, you can standardise how reservations are secured while empowering your team with tools that reduce manual effort and increase efficiency. The outcome? Fewer cancellations and a more streamlined reservation management process.
Define and tailor guarantee requirements to fit your property’s needs. Whether it’s deposit amounts, timelines, or credit card holds, you can establish clear policies for every booking scenario. This ensures consistency across reservations, reducing misunderstandings and cancellations.
Eliminate manual tracking with automated updates that notify agents when guarantee requirements are met or overdue. This capability improves workflow efficiency and ensures no booking slips through the cracks.
Guarantee Policies integrate directly with cancellation rules, automatically applying relevant fees or actions based on the booking’s guarantee status. This integration supports consistent revenue protection without extra administrative effort.
Provide reservation managers with insights into guarantee compliance rates and guest behavior. These reports empower your team to refine policies and make data-driven decisions to optimise occupancy and reduce risk.
Guarantee Policies are an integral part of Clock’s Reservation Management capabilities. Combined with features like Automated Payment Processing and Cancellation Fee Management, they deliver a cohesive solution that simplifies reservation workflows. Together, these tools ensure a seamless process for both guests and staff.
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