For hotels offering spa treatments, events, or other services without accommodation, Non-Room Bookings make it easy to create and manage reservations without assigning a room. Whether for external guests or billing services for those moved to another property, this feature expands your booking capabilities while keeping your existing workflow intact.
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Not every service requires an overnight stay. Whether it’s a spa package, a day event, or a guest visiting only for a meal, the Non-Room Booking model allows you to create bookings without room allocation. All functionality remains the same, making the process simple for teams and seamless for guests.
Non-Room Bookings use the same screen and workflow as standard bookings. You can apply rates, templates, folios, and custom charges just as you would with room-based reservations, ensuring clarity, consistency, and efficient billing across all services.
Create and track bookings for guests who are not staying overnight, guests moved to another property, or for event attendees. All charges, including those transferred to company accounts, are handled the same way, whether or not a room is involved.
If a guest with a non-room booking decides to stay overnight, simply assign a room. The booking is automatically converted into a standard reservation, keeping all charges, folios, and data intact.
Non-room bookings are fully integrated into the Clock Property Management System+. They work alongside key features like rate management, payment processing, guest communication, and reporting - giving your team a unified, flexible system for managing every type of booking.
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