Upselling empowers hotels to enhance guest experiences while driving incremental revenue through personalized and timely offers.
Book a demoUpselling often relies on manual suggestions that can lack relevance and consistency. Clock Property Management+ eliminates guesswork by using guest preferences and booking history to present personalised offers during booking and check-in. This ensures each guest is offered upgrades or services that truly add value, increasing conversion rates and revenue.
Dynamic Offer Presentation ensures tailored upselling options are shown at the right moment, such as during initial bookings or in pre-arrival communications. By leveraging booking data, agents can propose room upgrades, dining packages, or exclusive experiences that enhance the guest’s stay.
With the new online check-in upsell tool from Clock Property Management+, hoteliers can leverage Attribute-Based Sales to highlight room upgrades, exclusive perks, and special offers. These tailored options are dynamically presented to guests during the online check-in process, ensuring an intuitive and seamless experience that aligns with their preferences while driving incremental revenue.
Leverage the MyBooking portal to present upselling opportunities directly to guests. From room upgrades to dining specials, the self-service portal allows guests to enhance their stay conveniently while increasing incremental revenue for your property.
Gain access to detailed reports on upselling performance, such as revenue generated and conversion rates for each offer type. Use these insights to refine strategies, identify trends, and further enhance the guest experience.
Upselling Opportunities are a key feature of Clock Reservation Management Software, working seamlessly with other tools like Guest Messaging and Dynamic Pricing to optimize operations and revenue.
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