Glenapp Castle
South West Scotland

"The things we most love about Clock PMS are: ease of use, cloud-based and last but not least the support team behind the system. Clock has given us a system which can be accessed remotely and is very straightforward, and easy to use and manage. Also we found that any queries or questions that we have are dealt with by the Clock team quickly and efficiently."

Glenapp Castle is a Five Red Star, Relais & Chateaux property located in South West Scotland. Set in 36 acres of beautiful gardens and picturesque woodland, the castle offers 17 individually designed and lavishly furnished luxury bedrooms including suites and master rooms. In this quiet corner of Ayrshire, Glennap Castle never ceases to amaze guests with the stunning view out to Ailsa Craig and the Isle of Arran.

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A marvellous five red star castle discovers the ease of day-to-day operations and flexibility with Clock PMS

Q: What type of software were you using to manage your property?

T.O.: We were using a very out of date PMS which we did not find very flexible.

Q: What made you look for a new hotel management system?

T.O.: Our system was outdated and we needed a more up to date system which allowed more flexibility for both reception and accounting.

Q: Why did you choose Clock PMS?

T.O.: Clock has given us a system which can be accessed remotely and is very straightforward and easy to use.

Q: What has changed for you/your business since you started using Clock PMS?

T.O.: The main change has been the ease of use and the management of the system. We also hope to implement the POS in the near future which will allow further flexibility. Also we found that any queries or questions that we have are dealt with by the Clock team quickly and efficiently.

Q: Please share 3 things you absolutely love about Clock PMS.

T.O.: Ease of Use, Cloud Based, Support System.

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