The two Charme hotels Algilà Ortigia Charme Hotel and Antico Hotel Roma 1880 are stunning antique properties in Ortigia, the heart of Syracuse, Italy. The hotels combine modern amenities and superb location with cultural traditions and authentic architecture.
In these spectacular historical buildings, designed and furnished in a traditional style, you will find highly professional staff that will take care of a pleasant and memorable stay.
“The strength of Clock is that it has managed to condense into a single system what we previously managed to achieve through the use of multiple tools each taking care of a different task. Clock has a Booking Engine, Clock has a Channel Manager, Clock can settle payments, and Clock can be also integrated with different applications. This obviously made things easier for me.”
Here is what our fellow hotelier shared about their experience with our Full Featured Hotel PMS
R: The software that we used before did not allow us to fully integrate a second hotel. Although the hotels were quite close to each other, we were not able to integrate them. From one of the hotels we couldn't manage the other, so we looked for something that would allow us to do this.
R: The strength of Clock is that it has managed to condense into a single system what we previously managed to achieve through the use of multiple tools, each taking care of a different task. Clock has a Booking Engine, Clock has a Channel Manager, Clock can settle payments, and Clock can also be integrated with different applications. This obviously made things easier for me.
M: Clock has possibilities that other softwares don't have when managing customers and the related information. This makes the check-in and check-out much easier and faster, and our customers feel closer to us.
M: We can manage the employees and the work even remotely, even from other locations.
R: I can keep everything under control even if I'm not physically present at the hotel.
R: When we changed the software it was a high season and I won't deny that at the beginning we were very worried, because obviously changing the PMS after using it for 5 - 6 years is especially frightening in the high season. But, in reality, it was unbelievable! After only a few days we found that operations that with the other software had taken months and months to learn, with Clock were simple, sometimes unbelievably simple. It was incredible to imagine it, but this software managed to do it with such simplicity!
M: And it's also quite intuitive. The staff is certainly happy to use it, because it has several advantages. In addition to the various possibilities it offers, the main advantage for employees is precisely this: the ease of use.
R: One of the functions that has struck me the most is that the access permissions for each individual user account in Clock can widely be personalised. In other words, the receptionist can be granted the rights to perform certain operations or not.
Regardless of property or group size, hotel operations should be easy-breezy. Discover the functionalities that empower you and your staff to control and own every aspect of running a successful hotel or chain. Book your tour. We’ll be on the other side to help you win.Book your tour