Step 1: An automated email prompts guests to guarantee their booking. Collect credit card details for payment pre-authorization. The PCI DSS environment of Clock PMS Suite hotel app ensures financial peace of mind for both hotel and traveller.
Step 2: Guests select their rooms or - if you’d rather they didn’t - they have one auto assigned. Additionally, here they can make their special requirements.
Step 3: Registration cards filled by guests while they are still preparing their trip, so when they arrive all that is left is to check and sign them at Reception, and get their key. Or, they can skip Reception and do all that at the hotel kiosk.
The appeal of any app is in its look and in its usefulness. Both can be customized for your hotel app. Predefined colour themes, pictures, social network plugins, language translations - everything you need to make their fingers itch. Read more..
The mobile hotel app of Clock PMS Suite is a bonus, not a burden. It is not something to download, or to install, or to worry about. It is just an added-value spot your guests can go to by clicking a link.
The hotel app is a part of Clock PMS Suite. The information guests find in it is the information that is in your hotel system, always up-to-date. There is no pairing, no synchronising. It is all there without you having to lift a finger, apart from processing change requests that is.