Billing & Invoicing

Right charges, at the right price, to the right guest or company

Set how stays, services, and company bookings are charged so amounts always go where they should. When something changes, update it once and the billing stays clear for your team and for the guest.

What you can actually do

Save hours with automatic charging

Save hours with automatic charging

Get room charges and payments handled without manual steps. Clock posts room and package charges automatically, applies even the most complex rate rules, and updates folios in real time — so your team focuses on guests, not numbers.

Example:
Night audit isn’t needed anymore — all daily charges are posted instantly and correctly, yet revenue is properly recognized.
Keep every folio organised and accurate

Keep every folio organised and accurate

Manage unlimited folios per booking or event and route charges where they belong. Smart tools let you split, merge, or transfer charges easily between guests, organisers, or companies.

Example:
A guest’s room goes to the company invoice, while minibar and spa are transferred to a personal folio.
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Bill companies and organisers precisely (coming soon)

Avoid confusion between guest and organiser invoices. Pre-set routing and group billing rules ensure each charge lands in the right folio. Perfect for corporate clients, conferences, and long stays.

Example:
Room and parking fees go to the organiser; extras go to guests — automatically.

Get paid automatically and securely

Clock’s Payment autopilot takes care of advance payments, cancellations, and refunds exactly when they’re due — according to your booking rules. Cards are stored securely, terminals connect directly, and deposits can be blocked or released automatically.

Example:
Clock collects advances automatically — from OTA cards on arrival day and 50% deposits two days before check-in for direct bookings.
Send professional invoices in seconds

Send professional invoices in seconds

Email or print invoices instantly with your brand and layout. Templates and view modes meet fiscal and e-invoicing rules automatically, so you always stay compliant.

Example:
Email or print invoices instantly with your brand and layout. Templates and view modes meet fiscal and e-invoicing rules automatically, so you always stay compliant.
Correct mistakes without chaos

Correct mistakes without chaos

Issue corrections, debit notes, or reopens safely without breaking your audit trail. User rights let you control who can do what.

Example:
You discover a wrong rate after invoicing — issue a correction, and Clock creates the debit note in one click.
Simplify monthly billing

Simplify monthly billing

Bill companies, agencies, or long-stay guests monthly. Clock consolidates all charges, issues invoices, and collects card payments automatically for all parties on monthly billing.

Example:
You run one monthly billing procedure — Clock invoices and charges every company automatically.
Always know who owes what

Always know who owes what

Monitor outstanding balances in real time. Aging reports, reminders, and receivables tracking help you stay on top — or sync directly with your accounting software.

Example:
A Net-30 company invoice appears automatically on the 31st day in the receivables list until paid.

Let guests handle their billing

Guests can view folios, edit billing details, or pay online through the Guest Portal. Hidden folios protect confidential rates or agency payments.

Example:
A business traveller pays from their phone before dawn checkout and receives the invoice by email.
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Monitor front desk cash activity beyond guest payments

The Petty Cash feature lets your team log internal cash movements — such as adding float at the start of a shift or withdrawing cash for incidentals. Each entry is traceable and locked against edits, and the system provides a combined report of guest payments and internal cash operations.

Example:
A receptionist records the opening float and later withdraws cash to pay a local supplier — both actions are tracked and reflected in the final cash report.

Keep revenue and ledgers always right

Clock recognises revenue at the right time — on stay or delivery — while deposits move between ledgers automatically. No night audit needed; everything stays balanced and export-ready.

Example:
Deposits remain in the ledger until check-in, then move to guest revenue automatically.

Control and reporting that builds confidence

Granular user rights, detailed transaction logs, and audit reports make control effortless. See who voided, corrected, or checked out with open balances — instantly.

Example:
The manager reviews all corrections for the week in one clean report.

Save 47% time!

Earn €12k extra!

Sell in 3 fewer hours!

Real world gains? We don’t believe they can be fairly measured.
No hype, just software.

Have questions?

Just ask