One simple, all-in fee that only moves with your hotel’s real annual performance. No per-room math. No plans. No surprises.
Most hotels using Clock pay between €250–€810 per month for all of this: reservations • rates • invoicing • front desk • housekeeping • events • activity bookings • restaurant pos • booking engine • guest messaging • online check-in and kiosk • guest portal • booking.com and ota sync • card payment automation
Others hide their prices to trap you: locked features, forced upgrades, and rigid per-room fees that charge the same whether you’re booming, half full, or closed for the season.
We built something better. Everything unlocked.
Tied to your real performance — highs lift gently, lows never sting.
Transparent from day one. Fair every month.
No upgrade traps.
No seasonal punishments.
No shocks or hidden fees.
Just a true partner: predictable, generous, and proud to show upfront.
No limits. No catches. No locked features.
Yours from the start — use what you need, when you need it:
Only small extras are paid separately if you ever need custom setup or third-party magic through Clock — and only then. Details and examples are listed in the Q&A section below.
Your favorite gateway, your best rates: Stripe, Adyen, Elavon, Worldline/SixPayments — zero markup from us.
Or let us handle it.
Request a Clock Payments proposal — we take care of everything with Adyen, from competitive rates to onboarding in just a few days. And you can get an extra discount on your monthly subscription.
Multiple properties, longer commitments, or annual pay?
We reward loyalty with extra discounts or capped fees.
We only charge small extra fees when there are real additional costs — like third‑party services, custom development, or added server load. These are optional, transparent, and charged only if used:
These fees exist only to cover real extra costs — and many hotels never need them. And it's really all - nothing else is charged separately.
No. All prices exclude VAT, GST, or other applicable local sales taxes. For most of the countries that means you will be a subject of reverse VAT reporting.
Not at all. You don’t share a percentage of your earnings. This is a predictable subscription based on your hotel’s annual performance.
At the end of each year, you can request to move to a different tier - up or down - for the next 12 months, depending on your performance.
We collect fees automatically based on a direct debit or recurring billing mandate you provide when signing the agreement. You’ll get access to our billing portal, where you can set up a direct debit mandate for SEPA or BACS (in the Eurozone or UK) or connect a credit card or PayPal account. We automatically charge amounts due on the first day of the calendar month. We don’t accept manual bank transfers for monthly payments because processing them is costly and inefficient — it would require a larger billing team and higher fees for everyone. Our automated billing keeps admin costs low, helping us offer better pricing to all customers.
No, you can use one of the connected providers if you already have a merchant account with them, groups can even connect a different provider via our API, or choose Clock Payments for a fully quick and automated setup.
Fair from the first click. Kind through every season.
If you need help right now, open a ticket, browse our support portal, or watch a quick video in the Academy.