Online Check-In, Digital Keys & Kiosk

Smooth arrivals with online check-in, digital keys, and kiosk options

Guests receive an automatic reminder with a link to online check-in, so they can complete the required details before they arrive. At the hotel, the reception can focus on welcoming them, not on paperwork, and guests simply pick up their key or use the kiosk. Digital keys are available where supported. The result is a smoother arrival for guests and less administrative work for your team.

What you can do with Clock

Automate pre-arrival invitations

Automate pre-arrival invitations

Send branded, timed invitations that link guests straight to online check-in. Boost completion rates and set expectations for a smooth arrival.

Example:
A 2‑day pre‑arrival email gets most guests checked in before they arrive, cutting pressure at peak times.
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Let guests check in anywhere, anytime

Guests fill details, upload IDs, and sign registration cards on a secure, branded page. Everything happens instantly in Clock — compliant and ready.

Example:
A guest checks in on their phone at the taxi. Reception sees it live and prepares their room.
Collect payments ahead of time

Collect payments ahead of time

Take deposits or full payments during online check‑in through integrated, PCI‑compliant processing. Tokens save securely for future use.

Example:
A guest pays the balance online — their folio shows 0 balance, and check‑in takes seconds.
Collect registration cards in advance

Collect registration cards in advance

Let guests fill and sign registration cards online before arrival. Customise fields for local or property needs and have everything ready for a fast, compliant check-in.

Example:
Guests sign their digital registration cards ahead of time, so reception just verifies and welcomes them.

Scan IDs to prefill and protect

Guests scan or upload IDs to prefill their details instantly. Encrypted copies protect you in case of disputes or damages and auto-delete after the set retention period. Storage can be disabled if policy or law requires.

Example:
Guests scan their ID in seconds to prefill data, while hotels keep a secure copy for added protection.
Offer upgrades and customizations

Offer upgrades and customizations

Show attribute-based upsells — higher floors, views, premium features — or room category upgrades. Guests pick instantly, and Clock updates availability in real time.

Example:
For €25 per day, a family adds a sea view for their anniversary stay — all confirmed automatically.

Deliver digital keys instantly

Once verified, guests receive digital keys: PIN codes, secure Guest Portal link, or Apple/Google Wallet pass. Access auto-activates when ready — safe and convenient.

Example:
A guest skips the desk and opens their door with a PIN or from their phone.
Simplify on‐site arrivals with QR Hotel Passes

Simplify on‑site arrivals with QR Hotel Passes

Once online check-in is complete, guests receive a QR Hotel Pass for fast identification at the hotel kiosk.

Example:
Guests show their Hotel Pass at the kiosk to check in instantly.
Go fully self‐service with kiosks

Go fully self‑service with kiosks (optional)

For busy lobbies or contactless setups, kiosks complete the process. Guests scan their QR, pay, and code key cards — no waiting.

Example:
On a Friday rush, 40% of arrivals use kiosks — zero queues, zero stress.

Keep everything unified

Every action — data, payments, upgrades, keys — happens natively in Clock. No syncs. No delays. Real‑time visibility for all teams.

Example:
When a guest completes check‑in, all departments see it instantly.

Zero waiting time!

50% faster arrivals!

Five‑star check‑in in minutes!

Real world gains? We don’t believe they can be fairly measured.
No hype, just software.

Have questions?

Just ask