Housekeeping

Keep rooms ready and your housekeeping work clear and coordinated

Clock keeps rooms ready, teams coordinated, and every task in sync — automatically. From check-outs to inspections, nothing gets lost between housekeeping, front desk, or maintenance. Less chasing, fewer lists, more time for real service.

What you can actually do

Plan the day automatically

Plan the day automatically

Generate daily tasks from arrivals, departures, and stay-overs. Clock assigns work by zone, shift, or team, balancing workloads without manual lists.

Example:
Morning comes — the system already knows 12 departures, 6 stay-overs, and 2 early check-ins. Everyone gets their tasks instantly.
Work mobile, stay live

Work mobile, stay live

Housekeepers use the mobile app to see tasks, mark rooms, post minibar charges, or flag issues — all synced in real time.

Example:
A housekeeper marks Room 203 as clean; reception sees it go green immediately and checks the next guest in seconds later.

Keep front desk and housekeeping in sync

Two-way communication means no guessing. Early arrivals, room moves, or late check-outs trigger instant updates and new tasks.

Example:
When a guest requests a room change, the reception simply moves them to a new room — and housekeeping is instantly notified that the previous one needs cleaning. No calls, no delays — just smooth, automated communication.
Use smart assignment and cleaning schemes

Use smart assignment and cleaning schemes

Define cleaning types (departure, stay-over, deep, inspection) and let Clock apply them by booking type or day.

Example:
Long-stay guests get linen change every third day.
Add custom housekeeping loads from rate plans or packages

Add custom housekeeping loads from rate plans or packages

Include special setups directly in the housekeeping plan — from romantic turndowns to corporate welcome amenities.

Example:
A guest books the Romantic Package — Clock automatically adds a “deliver champagne & pastries” task before arrival, visible to the housekeeping team and logged for completion.
Cover every space — not just rooms

Cover every space — not just rooms

Manage public areas, meeting rooms, and restaurants with the same precision.

Example:
After a wedding banquet, Manager adds a “deep clean” task for the ballroom and assigns it to the night shift.
Post minibar and chargeable tasks on the spot

Post minibar and chargeable tasks on the spot

No notes, no delays — housekeepers record minibar use or billable extras right from the app, and the charges appear instantly in folios.

Example:
Two drinks and a snack are added during cleaning; by checkout, the invoice is already correct.

Track lost & found properly

Items are logged with photos, finder, and location — traceable until returned or archived.

Example:
A charger found in Room 405 gets recorded in Clock and marked “Returned” when the guest collects it.

Report room issues instantly

From broken lamps to missing kettles — staff add notes or photos, creating automatic maintenance tasks.

Example:
A housekeeper flags “AC not cooling.” Engineering sees it instantly and fixes it before the next arrival.

Add incidental tasks anytime

Supervisors can insert ad-hoc cleans, turndowns, or quick setups on the fly, without breaking the plan.

Example:
A VIP arrival is confirmed — a new “pre-arrival inspection” task appears for that room immediately.
Forecast workload and staffing needs

Forecast workload and staffing needs

The live report shows cleans per sector, staff load, and upcoming peaks, helping supervisors plan ahead.

Clock also forecasts workload several days in advance based on occupancy and expected departures, so you can plan shifts or request outsourced help on time.

Example:
Three days before a turnover weekend, the system projects 60 rooms to clean — showing which sectors will be busiest and recommending six full-time plus two outsourced housekeepers.

50% faster turns!

30% higher productivity!

Zero complaints!

Have questions?

Just ask