Front desk

Keep arrivals and departures moving without queues or manual workload

Run arrivals, stays, and departures without the usual queues or end-of-day corrections. Documents get issued right away, payments can be processed without manual steps, upgrades and changes are handled properly.

What you can actually do

See your day clearly

See your day clearly

View every arrival, departure, and in-house guest in one live dashboard. Identify returning guests, online check-ins, or upgrades at a glance.

Example:
When a guest arrives, Clock automatically identifies returning visitors and highlights any upgrades — like a move to APP. You’ll also see all online check-ins at a glance, so you can complete their check-in with a single click..
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Assign rooms guests actually want

Room allocation in Clock helps match guests to the right room — automatically or manually — using filters like view, floor, or balcony.

Example:
A returning guest prefers a high-floor room with a sea view. You see it instantly in the arrivals list, reassign with one click, and housekeeping updates automatically.

Manage room upgrades effortlessly

Leverage upgrade opportunities  — offered in person at reception or requested by guests during online check-in. Clock automatically adjusts rates for paid upgrades, updates housekeeping, and syncs folios.

Example:
You upgrade a loyal guest to a suite. Clock adjusts the rate, and updates folios automatically — no manual edits required.
Run your day from the room calendar

Run your day from the room calendar

Your visual command center for occupancy, room attributes, readiness, and rates — complete with indicators for online check-ins, repeat guests, and upgrades. Easily handle room moves when needed, keeping every detail in sync.

Example:
A guest requests a different room mid-stay. You move their booking on the calendar with couple of clicks.
Post and schedule extra services easily

Post and schedule extra services easily

Reception staff can post, correct, or void any charge instantly — late checkout, parking, spa treatment, yoga class, or any add-on. Guests can also order and schedule services through their Guest Portal, saving staff time.

Example:
A guest books breakfast for their second and third day through the Guest Portal — it appears in Clock instantly. Another requests a yoga session at reception and gets it confirmed with one click.
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Check in and check out without friction

From counter, to kiosk, to mobile — check-ins and check-outs happen in one flow. Collect or pre-verify cards, have guests sign custom registration cards, scan IDs, issue keys, and send invoices — all connected.

Example:
A guest completes online check-in before arrival. You verify their card, hand over the key, and spend time greeting them instead of handling paperwork.

Streamline checkouts

Simplify departures with automated invoice creation, payment collection, and digital folio delivery.

Example:
A guest checks out at 6 a.m. using their phone. Payment is processed automatically, and the invoice lands in their inbox before they leave the lobby.
Keep every folio organised and accurate

Flexible billing that fits every case

Split folios, route charges to companies or between bookings, and collect payments automatically. Front desk, billing, and accounting all stay aligned.

Example:
A guest’s accommodation is billed to the company, while minibar and spa charges stay personal — all handled automatically.
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Keep housekeeping in sync

Real-time coordination between front desk and cleaning teams. See room readiness instantly and assign cleaning or inspection tasks directly.

Example:
As soon as housekeeping marks a room as ready, it turns green on your screen — and the next guest can check in immediately.
Handle groups without stress

Handle groups without stress

Check in, assign rooms, and route charges for dozens of guests in bulk. Import rooming lists, pre-post charges, and print registration cards in one go.

Example:
A 40-person group arrives — rooms pre-assigned, details imported, reg cards printed, and check-in completed in a few clicks.

Personalise every stay

Add guest notes, custom housekeeping instructions, or To-dos for any team. Guests can submit requests and schedule extras through their Guest Portal — everything flows into Clock automatically.

Example:
A guest adds a birthday surprise request online. Reception creates tasks for housekeeping and catering — tracked and completed without reminders.
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Track and reconcile cash balances

Monitor daily cash inflows and outflows with full transparency by recording each transaction and the responsible staff member. Get all cash transactions in a single report.

Example:
Start with € 500, register € 30 for the florist, track every payment, and know your exact balance by day’s end.
Stay in control

Stay in control

Granular user rights, audit trails, and activity logs keep every action transparent and secure.

Example:
A manager reviews who changed a rate, approved a discount, or processed a late check-out — all logged automatically.

30% faster check-ins!

50% fewer errors!

2× happier guests!

Real world gains? We don’t believe they can be fairly measured.
No hype, just software.

Have questions?

Just ask