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Clock for hotel reservation staff agents Front-desk operations

Boosting front-desk efficiency: Clock for reservation staff

As a front desk manager, you juggle multiple tasks daily, from ensuring smooth check-ins and outs to handling billing accuracy and staff training. One of the biggest challenges is efficiently managing reservations and rate plans without errors, especially during peak or high staff turnover times.

Event management

Elevating event management: Unveiling Clock’s new Sales and Events functionality

Succeeding in events means staying ahead and embracing technology that simplifies complexity and makes management smoother. Clock’s latest offering introduces an advanced, fully integrated functionality for managing Meetings, Incentives, Conferences, and Exhibitions (MICE).

Why your PMS is your new Hotel Payment Gateway Payments

Why your PMS is the new best payment gateway for hotels

Cash was king in the early days of property management systems (PMS) and Point of Sale (POS) solutions. Credit cards, though present, were not the primary mode of transaction, leaving early digital systems without a fully integrated payment processing solution.

Payments

Hotel payment solutions: Clock's In-Platform Payments vs. OTAs

Managing hotel payments can be a hassle. Online Travel Agency (OTA) payment solutions are popular because they make this process easier. They offer various payment options that cater to guests' preferences and help lower cancellation rates by making bookings more reliable. OTA payment solutions simplify collecting payments and reduce the risk of fraudulent reservations.

Hotel technology

Redefining integration: How Clock's full API empowers hotel technology customisation

For us, the presence of an API is a fundamental aspect of system design, akin to essential components in a car. Since the inception of our cloud-native project in 2013, our API has facilitated data exchange and custom workflow creation for hundreds of applications, ranging from industry-standard hotel technology apps to bespoke solutions developed by our hotel partners.

Man checking in to his hotel with his smartphone using hotel pass

Rethinking check-in kiosks: Creating a better hotel experience

The check-in process is a guest’s first real interaction with a hotel and sets the tone for their stay. By looking at how efficient self-check-in kiosks are at airports and how streamlined airlines operate with self-service check-in, we can find valuable insights to improve hotel check-in systems.