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Wellness and activity retreats

Rooms and bookable activities in one system

Clock is a hotel PMS for wellness hotels and activity retreats that run bookable sessions alongside accommodation — typically 10–100 rooms, with daily classes, treatments, tours, time slots, or rentals that have limited capacity and a fixed start time. It covers rooms and day-to-day hotel operations, and it also lets you schedule, price, sell, and manage those sessions in the same system — for overnight guests and day visitors

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Elegancia Four Sisters Collection Golden Tulip Greenstar hotel Grifid 1 Hampshire 1 HappyCulture Mitland Popinns Prinsenhof Relais&Chateaux Gambino Hotels
4.7 / 5

Based on 483+ reviews across

Examples of activities you can run in Clock

A few common setups:

  1. 01 Yoga, Pilates, breathwork, meditation classes
  2. 02 Spa and wellness sessions with fixed time slots (massages, facials, sauna slots)
  3. 03 Fitness coaching sessions (for example on-the-hour consultations)
  4. 04 Tastings and workshops (wine tasting, cooking class)
  5. 05 Guided outdoor activities (hikes, bike tours)
  6. 06 Water activities (kayak, boat trips)
  7. 07 Equipment rentals with time slots (bikes, e-scooters)
  8. 08 Kids activities with an animator
  9. 09 Transfers (airport shuttle, local transfers)

Bookable activities and wellness services

Sell activities with capacity and time slots

Create activities that have a fixed start time and limited spots — classes, treatments, tours, rentals. You can add options and prices, and they become bookable online for guests or directly by staff.

This works best for sessions with a fixed start time and duration (for example consultations every full hour).

Example:
You set up a “Wine Tour” with two options that share one capacity of 10. When one option fills, availability updates for the other.
  • Sell activities with capacity and time slots (1)
  • Sell activities with capacity and time slots (2)

    Keep schedules practical to manage

    Build daily or seasonal schedules and let the system keep them in sync. Set hours, days, and exceptions, then add or copy time slots when you need a fuller program.

    Example:
    Golf slots run 09:00–18:00 in summer and 10:00–16:00 in winter. Clock switches schedules by season.
    Keep schedules practical to manage

    Price services without manual spreadsheets

    Use reusable pricing templates (for example base + adult + child) and apply them across activities, options, or seasons. The right total is shown to the guest and posted to the folio.

    Example:
    A “Boat Trip” is €50 base + €20 per adult + €10 per child. A family booking sees the full total and it charges correctly.
    Price services without manual spreadsheets

    Guarantee policies and confirmations for activity bookings

    Each activity booking comes with a branded confirmation that includes the guarantee policy for that service, keeping guests fully informed from the start.

    Example:
    After reserving a treatment online, the guest receives a confirmation that clearly outlines the guarantee terms.
    Guarantee policies and confirmations for activity bookings

    Rooms + activities in one booking flow

    Let guests book stays and activities together

    Guests can book accommodation and add sessions or services during the same process, depending on what you offer and enable.

    Example:
    A guest books a 3‑night stay and adds two treatments and one class before confirming.
    Let guests book stays and activities together

    Sell activities without an overnight stay

    Offer standalone activity bookings for day guests and locals — without creating a room reservation.

    Example:
    A local books a spa time slot for Saturday.
    Sell activities without an overnight stay

    Book online or create bookings in the back office

    The same activities can be booked by guests online and also created by your team from the back office, using the same availability rules.

    Example:
    A guest books a class online. Later, reception adds one more guest to the same session by phone.
    • Book online or create bookings in the back office (1)
    • Book online or create bookings in the back office (2)
    • Book online or create bookings in the back office (3)
    • Book online or create bookings in the back office (4)

      Keep one accurate guest history across stays and activities

      Guest profiles keep a reliable history of stays and booked services. Profiles can be matched and merged when duplicates appear. Clock can surface relevant past preferences when staff handle a request.

      Example:
      A returning guest is recognized and staff see relevant history from prior stays and booked services.
      Keep one accurate guest history across stays and activities

      High-value enquiries as tracked opportunities (coming soon)

      For complex or high-value requests, treat each enquiry as an opportunity you can track and follow up. Coming soon: a pipeline view with stages (enquiry → proposal → negotiation → confirmed), linked emails, and To-dos.

      Example:
      A retreat receives a request for a 7‑night program for 4 guests, with room types, meal plan, and a few bookable sessions. The enquiry is tracked through stages, while the email thread and To-dos stay linked to the same opportunity.
      High-value enquiries as tracked opportunities (coming soon)
      Around the world

      Different countries. Different teams. Different ways of working. One place to keep the day from getting away from them.

      In their words

      How do customers feel after switching to Clock?

      We asked our customers: What changed for the better since you switched to Clock? Here’s some of what they said…

      Use the previous and next buttons or the left and right arrow keys to move through reviews.

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      1. We chose Clock because of the tool's flexibility, its ability to integrate with our entire IT ecosystem, and also for its multi-property management, which is really the strong point for us.
        Marine Bossanne Project Manager Operations and Quality at Elegancia
      2. The strength of Clock is that it brings everything together in one system. What we previously had to accomplish using multiple tools, we can now do with a single solution.
        Ruggero Carpino Head of Customer Service & Training at Algilà Ortigia Charme Hotel, Syracuse
      3. It was very important for us to look at the stability and the future proofness of the system. And Clock is a company that has the knowledge and the expertise.
        Steff de Groot Owner & General Manager, Hotel Wander
      4. Faster processes, faster training, more time for staff, to focus on the guests, and tasks that used to be done manually are now automated.
        Carsten Werblow Head of Operations Gambino Group
      5. Better price management, a comprehensive system API, and a dynamic company that continually develops the software.
        Marco Coppola Owner & Chief Navigator Officer, The YellowSquare
      6. By automating routine processes with Clock, we were able to completely restructure how our staff spends their time. Now, the efforts are focused on more meaningful and more profitable activities.
        Lyubomir Stamboliyski Commercial Director of St. Constantine & Helena Holding
      7. Technologies are advancing, and it's normal to move our data to the cloud. I was firmly convinced that this is the right path, and I think we made the right decision.
        Elena Ivanova Founder & Owner, Hi Hotels Group

      Think Clock might fit your hotel?

      Explore how Clock can help your team, your guests and your growth.

      “Easy to use” “Fast, intuitive, and reliable” “Saves a lot of time” “New staff learn it quickly” “Accessible from any device” “Less manual work” “Fewer booking mistakes” “Responsive and helpful support”