Which countries and local requirements does Clock support?
Clock hotel management software is available to hotels worldwide. In selected countries, Clock provides specific features and connections for fiscalisation, local billing documents, structured electronic invoicing, and guest or statistical reporting. The country list below explains these local capabilities, how they work and what hotels need to enable them.
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1. Global availability and local requirements
Clock is available to hotels worldwide. The countries on this page are those for which we describe specific local features, reporting processes or integrations. They are not the only countries where hotels can use Clock.
Local governments and authorities may require hotels to issue particular documents, record transactions, exchange electronic invoices or report guest information. Clock supports the specific processes described below through built-in functionality, provider connections and reporting exports.
Support for one process does not establish support for every requirement in a country. Coverage can also depend on the hotel’s location, transaction types, connected services and configuration.
Some entries include additional operational tools, such as accounting exports and market reporting. These are identified separately from government reporting.
2. What the different support areas mean
| Support area | What it covers |
|---|---|
| Fiscalisation | Recording or certifying eligible transactions through a fiscal device, service provider or authority connection. |
| Local billing and document adaptations | Country-specific document fields, numbering, payment references and billing behaviour. Interface languages and supported currencies are separate capabilities. |
| Structured electronic invoicing | Exchanging invoice data in a structured format that another system can process. Sending an invoice as a PDF attachment is a different process. |
| Guest registration, traveller and statistical reporting | Preparing or submitting guest and accommodation information to police, tourism, statistical or other relevant bodies. |
A connection may submit information from Clock, send it through a provider, or produce a file for your team to upload. The country entries explain the applicable method.
3. Country overview
This table summarises the local capabilities described on this page. Follow a country link for the delivery method, setup requirements and important limitations.
| Country | Local capabilities |
|---|---|
| Albania | Fiscalisation through Sconnect |
| Austria | Fiscalisation through fiskaly; Feratel guest reporting |
| Belgium | Peppol e-invoicing through Billit; accommodation statistics export; STR Hotel Market Reporting |
| Bulgaria | Daisy and Datecs fiscal integrations; ESTI guest reporting export |
| France | Electronic invoicing; Chorus Pro through Billit; INSEE statistics |
| Germany | Fiscalisation through fiskaly; electronic invoicing; AVS, eSTATISTIK and Feratel reporting |
| Greece | myDATA reporting and electronic invoicing through Epsilon Digital |
| Italy | Epson RT fiscalisation; company invoices to SdI; local billing adaptations; police reporting export |
| Liechtenstein | Feratel guest reporting |
| Luxembourg | Traveller accommodation reporting export |
| North Macedonia | Fiscalisation through Daisy FX-1300 |
| Norway | KID payment references |
| Romania | Datecs fiscalisation through DxPrint; RO e-Factura |
| Slovenia | Fiscal certification and document numbering; AJPES guest reporting |
| Spain | Future support: VeriFactu when the requirement takes effect |
| Sweden | Server4POS fiscalisation; Central Bureau of Statistics reporting; SIE4 accounting export |
| Switzerland | QR-bills; HESTA statistics; selected cantonal reporting; Feratel |
4. Does Clock support hotels in Albania?
Clock is hotel management software available to hotels in Albania, with fiscalisation supported through Sconnect.
- Supported processes
- Fiscalisation of eligible hotel transactions.
- How it works
- Clock connects to Sconnect for the fiscalisation process.
- Setup and scope
- Your hotel needs a Sconnect account, register configuration and activation of the connection in Clock. Configure the hotel and any restaurant POS registers as part of the implementation.
5. Does Clock support hotels in Austria?
Clock is hotel management software available to hotels in Austria, with fiscalisation through fiskaly and guest reporting through Feratel in participating destinations.
- Supported processes
- Austrian fiscalisation through fiskaly SIGN AT, including fiscal receipt information; guest reporting through Feratel.
- How it works
- The fiscal connection processes eligible transactions and adds the relevant fiscal information to documents. The Feratel connection transfers guest registration information for configured destinations.
- Setup and scope
- Fiscalisation requires activation, Austrian billing settings and the required FinanzOnline web-service credentials. Feratel requires a participating destination, property identifiers and an enabled service.
Read about fiskaly SIGN AT and configuring Feratel guest reporting .
6. Does Clock support hotels in Belgium?
Clock is hotel management software available to hotels in Belgium, with structured electronic invoicing, accommodation statistics exports and Hotel Market Reporting through STR.
- Supported processes
- Peppol electronic invoicing through Billit; Belgian accommodation statistics reporting; STR Hotel Market Reporting for supported Belgian cities.
- How it works
- The Billit gateway exchanges eligible structured invoices over Peppol. Clock produces a CSV file for accommodation statistics reporting. STR reporting is a separate market-reporting process, rather than a fiscal or guest-registration obligation.
- Setup and scope
- E-invoicing requires Billit credentials, company and recipient identifiers, and document configuration. Statistics reporting requires the relevant guest-data mappings. STR availability depends on the applicable reporting arrangement.
Read about Peppol through Billit , Belgian statistics exports and STR Hotel Market Reporting .
7. Does Clock support hotels in Bulgaria?
Clock is hotel management software available to hotels in Bulgaria, with fiscal device integrations and guest reporting exports for ESTI, Bulgaria’s Unified Tourist Information System.
- Supported processes
- Fiscal receipts through supported Daisy and Datecs devices; preparation of guest information for ESTI.
- How it works
- Fiscal transactions are processed through the configured device connection. For ESTI, your team generates a CSV file from Clock and imports it into the reporting system. The ESTI export is not automatic submission.
- Setup and scope
- Fiscalisation requires compatible hardware, connection setup and activation. ESTI reporting requires the accommodation establishment’s identifier and complete, correctly mapped guest information.
Read about Daisy fiscalisation , Datecs fiscalisation and ESTI exports, in Bulgarian .
8. Does Clock support hotels in France?
Clock is hotel management software available to hotels in France, with electronic invoicing and monthly accommodation statistics reporting to INSEE, France’s national statistics institute.
- Supported processes
- Electronic invoicing, including a documented Chorus Pro connection through Billit; monthly INSEE statistics reporting.
- How it works
- The Billit connection supports the documented Chorus Pro invoice route. For INSEE, Clock prepares the monthly report for review and submission through the configured connection.
- Setup and scope
- Invoice exchange requires the applicable service configuration and complete issuer and recipient details. INSEE reporting requires the hotel’s reporting identifier and R2D2 credentials. The invoice route must match the hotel’s transaction and recipient requirements.
Read about Billit invoice connections, including Chorus Pro and monthly INSEE reporting .
9. Does Clock support hotels in Germany?
Clock is hotel management software available to hotels in Germany, with fiscalisation, electronic invoicing and several guest and statistical reporting options.
- Supported processes
- Fiscalisation through fiskaly; electronic invoicing; AVS guest registration exports; eSTATISTIK.core statistics exports; Feratel guest reporting in participating destinations.
- How it works
- The fiskaly connection processes eligible fiscal transactions. AVS and eSTATISTIK.core use files prepared by Clock for staff to upload. Feratel uses a configured provider connection.
- Setup and scope
- Fiscalisation requires activation and document, tax and payment settings. Reporting requires the relevant property identifiers and guest-data mappings. AVS and Feratel coverage depends on the destination. Electronic invoicing requires configuration for the hotel’s applicable invoice process.
Read about German fiscalisation , AVS exports , eSTATISTIK.core exports and Feratel guest reporting .
10. Does Clock support hotels in Greece?
Clock is hotel management software available to hotels in Greece, with myDATA reporting and electronic invoicing through Epsilon Digital.
- Supported processes
- Reporting to myDATA, operated by Greece’s Independent Authority for Public Revenue, and electronic invoicing for supported business transactions.
- How it works
- Clock sends eligible document information through Epsilon Digital. The connection records processing results and returns the relevant invoice information.
- Setup and scope
- Your hotel needs an active Epsilon Digital service, activation in Clock and configured document, tax and payment mappings. Required issuer and customer details must be completed. This integration does not provide payment-terminal interconnection.
Read about myDATA and Epsilon Digital electronic invoicing .
11. Does Clock support hotels in Italy?
Clock is hotel management software available to hotels in Italy, with fiscal printer integration, company electronic invoicing, local billing adaptations and police reporting exports.
- Supported processes
- Fiscalisation through supported Epson RT printers; company invoices sent to Sistema di Interscambio, or SdI; Italian document numbering and tax fields; Schede Notifica police reporting exports.
- How it works
- Fiscal receipts use the Epson connection. The documented electronic invoice process sends company invoice XML through configured certified email, or PEC. Police reporting uses a file that hotel staff upload to the relevant portal.
- Setup and scope
- Fiscalisation requires compatible Epson hardware and the local connection setup. Electronic invoicing requires company details, recipient information and PEC configuration. The documented invoice export covers company invoices. Police reporting requires the relevant guest fields and export activation.
Read about Epson RT fiscalisation , company electronic invoicing and police reporting exports .
12. Does Clock support hotels in Liechtenstein?
Clock is hotel management software available to hotels in Liechtenstein, with guest reporting through Feratel in participating destinations.
- Supported processes
- Guest registration data exchange through Feratel.
- How it works
- Clock transfers the selected guest registration information through the configured Feratel connection.
- Setup and scope
- Your hotel needs an enabled Feratel service, the relevant property and destination identifiers, and configured guest-data mappings. Availability depends on the destination’s participation and reporting arrangement.
13. Does Clock support hotels in Luxembourg?
Clock is hotel management software available to hotels in Luxembourg, with an export for traveller accommodation reporting.
- Supported processes
- Preparation of traveller accommodation information for submission through Guichet.
- How it works
- Clock generates an XML reporting file. Hotel staff import the file into the reporting portal; Clock’s export does not itself complete the submission.
- Setup and scope
- Configure the establishment’s identifier and the required guest and stay information, including the applicable purpose-of-visit details.
14. Does Clock support hotels in North Macedonia?
Clock is hotel management software available to hotels in North Macedonia, with fiscalisation through the Daisy FX-1300 MK fiscal device.
- Supported processes
- Fiscal receipts for eligible, fully paid documents in Macedonian denars.
- How it works
- Clock sends the fiscal transaction to the connected Daisy device.
- Setup and scope
- The connection requires a supported device, a Clock IoT connection and activation. The documented workflow covers fully paid documents in MKD. Corrections, refunds and discounts follow the integration’s specific rules.
15. Does Clock support hotels in Norway?
Clock is hotel management software available to hotels in Norway, with KID payment references on billing documents.
- Supported processes
- Generating KID references to help identify customer payments.
- How it works
- Clock creates the reference for the closed billing document and makes it available for display on the invoice.
- Setup and scope
- The feature requires activation and the relevant document configuration. KID support is a payment-reference capability; it does not establish support for a structured electronic invoice network.
16. Does Clock support hotels in Romania?
Clock is hotel management software available to hotels in Romania, with Datecs fiscal device integration through DxPrint and electronic invoicing through RO e-Factura.
- Supported processes
- Fiscal receipts for eligible transactions in Romanian lei; electronic invoice submission to ANAF, Romania’s tax administration.
- How it works
- Fiscal transactions pass through DxPrint to a supported Datecs device. The RO e-Factura connection submits invoice information and retrieves processing results and returned documents.
- Setup and scope
- Fiscalisation requires compatible hardware, a DxPrint licence, the local connection setup and activation. The documented fiscal workflow covers eligible paid documents in RON and excludes credit documents. RO e-Factura requires ANAF authorisation and configured invoice details.
Read about DxPrint setup , fiscalisation limitations and RO e-Factura .
17. Does Clock support hotels in Slovenia?
Clock is hotel management software available to hotels in Slovenia, with fiscal certification, local document numbering and guest reporting through AJPES.
- Supported processes
- Fiscal certification of eligible documents, local numbering and original/copy handling; guest and accommodation reporting through the AJPES eTurizem system.
- How it works
- The fiscal connection exchanges the required document information and records the returned fiscal identifiers. Hotel staff prepare and send the applicable AJPES reports from Clock and review the results.
- Setup and scope
- Fiscalisation requires activation, the appropriate digital certificate and configured premises, device and operator information. AJPES reporting requires credentials, a certificate, the accommodation identifier and guest-data mappings.
Read about Slovenian fiscalisation and AJPES reporting .
18. Does Clock support hotels in Spain?
Clock is hotel management software available to hotels in Spain. VeriFactu support will be available when the requirement comes into effect.
- Planned process
- Support for the applicable VeriFactu invoicing requirements.
- Availability
- Future support. VeriFactu is not presented on this page as a currently available Clock capability.
Implementation and setup details will be added to this page when the functionality is released.
19. Does Clock support hotels in Sweden?
Clock is hotel management software available to hotels in Sweden, with fiscalisation through Server4POS, Central Bureau of Statistics reporting and SIE4 accounting exports.
- Supported processes
- Fiscal transaction handling through Server4POS; accommodation statistics reporting; SIE4 accounting data export.
- How it works
- Fiscal transactions use the Server4POS connection. Statistics reporting uses a file exported from Clock and imported by hotel staff into the authority’s website. SIE4 produces a separate accounting export.
- Setup and scope
- Fiscalisation requires the applicable cash-register registration and activation. Statistics reporting requires activation and property configuration. SIE4 requires accounting mappings; it is not a government-reporting connection.
Read about Server4POS fiscalisation , Central Bureau of Statistics reporting and SIE4 exports .
20. Does Clock support hotels in Switzerland?
Clock is hotel management software available to hotels in Switzerland, with QR-bills, accommodation statistics exports and selected regional guest-reporting connections.
- Supported processes
- Swiss QR-bills; HESTA accommodation statistics; police reporting exports for Ticino and Zug; registration-card exports through MASCH for Berne and Valais; Feratel guest reporting in participating destinations.
- How it works
- QR payment information is included on configured billing documents. HESTA and the listed cantonal exports prepare files for reporting workflows. Feratel provides a separate guest-data connection.
- Setup and scope
- QR-bills require appropriate bank, reference and document settings. Reporting requires the applicable establishment identifiers and guest information. Cantonal and destination-specific connections apply only to the relevant locations.
Read about Swiss QR-bills , HESTA statistics , Ticino police reporting , Zug police reporting , Berne and Valais reporting through MASCH , and Feratel guest reporting .
21. Preparing your hotel’s setup
Start with the processes that apply to your property, rather than its country alone. A hotel’s reporting and billing requirements can depend on its location, business activity and transaction types.
Depending on the connection, your hotel may need:
- Registration with the relevant authority or reporting service.
- A provider account, subscription or licence.
- Compatible fiscal hardware and a local connection.
- Certificates, credentials and establishment identifiers.
- Configured tax rates, document types, numbering and payment mappings.
- Complete guest, company and invoice-recipient information.
- Activation and a test of the agreed workflow.
Your team remains responsible for keeping the underlying information accurate, reviewing processing results and completing any manual uploads. Clock’s implementation team can help identify the configuration needed for the supported processes.
22. Frequently asked questions
Is Clock available only in the countries listed here?
No. Clock is available to hotels worldwide. This page lists specific local capabilities and connections, rather than every country where Clock can be used.
Can I use Clock if my country is not listed?
Yes. An unlisted country does not mean Clock is unavailable there. Discuss your property’s billing, fiscal and reporting requirements with Clock so the relevant workflows can be assessed.
Are all local processes built into Clock?
No. Some use built-in functions, while others require a provider integration, fiscal device or reporting export. Provider accounts, licences, hardware or additional services may be needed.
Does Clock submit every report automatically?
No. Some connections submit information electronically, while others generate a file that your team uploads. The country entries distinguish these methods. Creating an export does not complete an authority submission.
Who is responsible for configuring and maintaining the connection?
Clock helps configure the supported workflow. The hotel supplies the required registrations, credentials, identifiers and accurate business information, and maintains any provider or device arrangements. Hotel staff also complete manual steps and review reporting results where required.