What’s new in hotel tech? We cover the stuff that matters: managing better, connecting with guests, and running things smarter.
Every few weeks, I hear the same thing from hoteliers:
Payments
Despite the efficiency of digital card payments, hoteliers face challenges. Serious security and reconciliation risks exist when using traditional systems with a wide range of channels and payment methods, especially with the common methods of hotels. Managing multiple payment options can create vulnerabilities, especially with the rise of online fraud and data breaches.
Payments
Cash was king in the early days of property management systems (PMS) and Point of Sale (POS) solutions. Credit cards, though present, were not the primary mode of transaction, leaving early digital systems without a fully integrated payment processing solution.
Payments
Managing hotel payments can be a hassle. Online Travel Agency (OTA) payment solutions are popular because they make this process easier. They offer various payment options that cater to guests' preferences and help lower cancellation rates by making bookings more reliable. OTA payment solutions simplify collecting payments and reduce the risk of fraudulent reservations.
Payments
Technical Integration vs. Bringing Payments into the Hotel Operating System
Payments
Success in hospitality is inevitably linked to cost-profit optimization. And hospitality technology is the response to this need.