Small hotels

Keep your small hotel running smoothly — without extra effort

For small independent hotels (10-40 rooms) run by compact teams, Clock handles all daily operations - reservations, direct website bookings, Booking.com and OTA sync, front desk tasks, housekeeping, online check-in, payments and guest communication - in one clear, connected system.

Request a demo See pricing

Trusted by independent hotels worldwide

Alamo Inn Elegancia Four Sisters Collection Golden Tulip Greenstar hotel Grifid 1 Hampshire 1 HappyCulture Mitland Popinns Prinsenhof Relais&Chateaux Gambino Hotels
4.7 / 5

Based on 483+ reviews across

Stay on top of reservations

Handle bookings from a clear room calendar

Check availability, rates and restrictions directly on the calendar. Create, modify or cancel reservations in a clear and simple flow. If you prefer the Rooms & Availability view used by larger hotels, it’s available too.

Example:
A guest calls; you check availability, see the rate and the 2‑night minimum rule, and confirm the booking.
Handle bookings from a clear room calendar

Manage all your rates from one place

Set and update your best available rate, seasonal prices, promotions, packages and negotiated rates. Restrictions apply automatically. Everything syncs to your PMS, website, OTAs and connected channel managers.

Example:
You update a package rate once, and the change appears instantly across your room calendar, booking engine, and all OTAs where this rate is sold.
  • Manage all your rates from one place (1)
  • Manage all your rates from one place (2)
  • Manage all your rates from one place (3)
  • Manage all your rates from one place (4)
  • Manage all your rates from one place (5)

    Secure payment forms to collect advance payments for phone bookings

    Send secure credit card forms for phone or email reservations and collect deposits without manual processing.

    Example:
    A guest books by phone; you send a secure form, they complete it, and the deposit posts to the folio.
    • Secure payment forms to collect advance payments for phone bookings (1)
    • Secure payment forms to collect advance payments for phone bookings (2)
    • Secure payment forms to collect advance payments for phone bookings (3)
    • Secure payment forms to collect advance payments for phone bookings (4)

      Booking enquiries

      Send an offer when a guest isn’t ready to confirm. They receive a branded email with a link to review, confirm and pay online.

      Example:
      A guest asks about a family room; you send an offer, and they use the link to make the booking.
      • Booking enquiries (1)
      • Booking enquiries (2)

        Stay synced with OTAs

        Direct, reliable integration with Booking.com

        Booking.com connects directly at no extra cost. Prices, availability and restrictions update instantly, and invalid cards and no‑shows are reported automatically.

        Example:
        A cancelation frees a room; it becomes available on Booking.com moments later.

        Add more channels when needed

        Connect Expedia or other channels for €10 / $12 / £10 per month. Or use your preferred channel manager without any extra fee on our side — both work.

        Example:
        You activate Expedia or your external channel manager, and availability syncs automatically.

        One place to control all online channels

        Clock stays as the single place where you manage prices, availability and restrictions. All connected channels update from this source, so nothing needs to be edited elsewhere.

        Example:
        An Expedia booking appears instantly, availability updates everywhere, and the room is blocked correctly.
        One place to control all online channels

        Automatically collect deposits, cancelation fees and virtual cards

        Rules follow your guarantee policy — immediate and deferred advance payments, cancelation fees and OTA virtual cards process automatically.

        Example:
        A guest cancels after the deadline; Clock applies the fee and charges the virtual or stored card without manual steps.
        • Automatically collect deposits, cancelation fees and virtual cards (1)
        • Automatically collect deposits, cancelation fees and virtual cards (2)
        • Automatically collect deposits, cancelation fees and virtual cards (3)
        • Automatically collect deposits, cancelation fees and virtual cards (4)

          Keep daily operations simple

          Stay aligned on arrivals and departures

          Everyone sees the same live information — arrivals, departures and changes update once and appear everywhere, so the front desk doesn’t chase updates or repeat checks.

          Example:
          A late departure or early arrival is updated once and the whole team sees it immediately.
          • Stay aligned on arrivals and departures (1)
          • Stay aligned on arrivals and departures (2)

            Keep folios and invoices tidy

            Add extra charges, split bills, make transfers or send invoices whenever needed.

            Example:
            A business traveler needs separate invoices for the stay and for the mini-bar — done in moments.
            Keep folios and invoices tidy

            Stay coordinated on housekeeping and maintenance

            Room status updates instantly for everyone — dirty, clean, inspected or out of order. Housekeeping tasks, departures, stayovers and priorities appear in one list, and maintenance issues stay visible until fixed.

            Example:
            Room 205 checks out and is marked dirty automatically. Housekeeping cleans it, marks it ready, and the front desk sees the updated status right away.
            Stay coordinated on housekeeping and maintenance

            Make guest communication and self-service easy

            Confirmations, reminders and practical instructions send themselves at the right time. Messages can guide guests to online check-in or to the guest portal, where they can add services, update details or get the information they need without contacting the desk.

            Example:
            Guests receive arrival details automatically and use the link to check in or open the guest portal to personalize their stay.
            • Make guest communication and self-service easy (1)
            • Make guest communication and self-service easy (2)
            • Make guest communication and self-service easy (3)
            • Make guest communication and self-service easy (4)

              Make arrivals easier with online check‑in and flexible access options

              Guests enter their details and settle required payments before arrival, reducing admin at the desk. If your hotel uses the included Clock's kiosk, they can pick up their key during unstaffed hours. If your access‑control system supports digital keys and is integrated with Clock, guests may receive their key digitally.

              Example:
              A guest completes online check‑in and collects their key from the kiosk during unstaffed hours — or from a simple key box that opens with a PIN code.
              Make arrivals easier with online check‑in and flexible access options

              Useful reports

              See bookings, occupancy, revenue, charges, invoices, housekeeping and KPIs in one place. If you need a custom view, the Analytics add-on can allow you to build such custom reports if you have the relevant data skills or we can build it for you for €50 / month.

              Useful reports

              Extra capabilities available when you need them — at no additional cost

              POS for bar, café or room‑service orders

              Take orders on any staff device and post charges straight to the right folio. Guests can pay on the spot or have items added to their room.

              Example:
              A guest orders drinks at the bar; in a click, the charge is directed to their room folio.
              • POS for bar, café or room‑service orders (1)
              • POS for bar, café or room‑service orders (2)

                Sell experiences and extras

                Offer local tours, rentals, tastings or activities alongside simple add‑ons like breakfast or parking. Guests can book them with their stay or as separate reservations.

                Example:
                A guest books a room and adds a wine tasting — or simply adds extra breakfast during their stay.
                • Sell experiences and extras (1)
                • Sell experiences and extras (2)
                • Sell experiences and extras (3)
                • Sell experiences and extras (4)

                  Connect to your existing tools

                  Channel managers, door locks, payments and more - all connected without any extra fees from our side.

                  Example:
                  You connect your channel manager and it starts syncing to the OTAs and your door lock system to issue keys directly from Clock.
                  Connect to your existing tools
                  Around the world

                  Reservations, rooms, guests, payments, housekeeping, messages — there’s a lot to keep straight. Clock gives hotels one clear place to stay on top of it all.

                  Bulgaria France United States Netherlands Germany Belgium United Kingdom Mexico Spain Switzerland Slovenia South Africa Curaçao Thailand Norway Sweden Tanzania Greece Romania Philippines Finland Armenia Italy Costa Rica Bolivia Austria Morocco Dominican Republic Canada Albania Myanmar Qatar Peru North Macedonia Luxembourg Kazakhstan Ireland Belize Bonaire, Sint Eustatius and Saba Australia Zimbabwe Vietnam United States Virgin Islands British Virgin Islands Uzbekistan Slovakia Puerto Rico Saint Martin Cambodia Jamaica Iceland Indonesia Honduras Fiji Denmark Chile Barbados
                  Canada Albania Myanmar Qatar Peru North Macedonia Luxembourg Kazakhstan Ireland Belize Bonaire, Sint Eustatius and Saba Australia Zimbabwe Vietnam United States Virgin Islands British Virgin Islands Uzbekistan Slovakia Puerto Rico Saint Martin Cambodia Jamaica Iceland Indonesia Honduras Fiji Denmark Chile Barbados Bulgaria France United States Netherlands Germany Belgium United Kingdom Mexico Spain Switzerland Slovenia South Africa Curaçao Thailand Norway Sweden Tanzania Greece Romania Philippines Finland Armenia Italy Costa Rica Bolivia Austria Morocco Dominican Republic
                  In their words

                  How do customers feel after switching to Clock?

                  We asked our customers: What changed for the better since you switched to Clock? Here’s some of what they said…

                  Use the previous and next buttons or the left and right arrow keys to move through reviews.

                  Slider position

                  1. We chose Clock because of the tool's flexibility, its ability to integrate with our entire IT ecosystem, and also for its multi-property management, which is really the strong point for us.
                    Marine Bossanne Project Manager Operations and Quality at Elegancia
                  2. The strength of Clock is that it brings everything together in one system. What we previously had to accomplish using multiple tools, we can now do with a single solution.
                    Ruggero Carpino Head of Customer Service & Training at Algilà Ortigia Charme Hotel, Syracuse
                  3. It was very important for us to look at the stability and the future proofness of the system. And Clock is a company that has the knowledge and the expertise.
                    Steff de Groot Owner & General Manager, WICC Hotel & Congress Centre
                  4. Faster processes, faster training, more time for staff, to focus on the guests, and tasks that used to be done manually are now automated.
                    Carsten Werblow Head of Operations Gambino Group
                  5. Better price management, a comprehensive system API, and a dynamic company that continually develops the software.
                    Marco Coppola Owner & Chief Navigator Officer, The YellowSquare
                  6. By automating routine processes with Clock, we were able to completely restructure how our staff spends their time. Now, the efforts are focused on more meaningful and more profitable activities.
                    Lyubomir Stamboliyski Commercial Director of St. Constantine & Helena Holding
                  7. Technologies are advancing, and it's normal to move our data to the cloud. I was firmly convinced that this is the right path, and I think we made the right decision.
                    Elena Ivanova Founder & Owner, Hi Hotels Group

                  Think Clock might fit your hotel?

                  Use this module for shared intro content patterns that need eyebrow, heading, supporting copy, and a compact CTA area.

                  Request a demo See pricing
                  “Easy to use” “Fast, intuitive, and reliable” “Saves a lot of time” “New staff learn it quickly” “Accessible from any device” “Less manual work” “Fewer booking mistakes” “Responsive and helpful support”