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Create activities that have a fixed start time and limited spots — classes, treatments, tours, rentals. You can add options and prices, and they become bookable online for guests or directly by staff.
This works best for sessions with a fixed start time and duration (for example consultations every full hour).
Build daily or seasonal schedules and let the system keep them in sync. Set hours, days, and exceptions, then add or copy time slots when you need a fuller program.
Use reusable pricing templates (for example base + adult + child) and apply them across activities, options, or seasons. The right total is shown to the guest and posted to the folio.
Each activity booking comes with a branded confirmation that includes the guarantee policy for that service, keeping guests fully informed from the start.
Guests can book accommodation and add sessions or services during the same process, depending on what you offer and enable.
Offer standalone activity bookings for day guests and locals — without creating a room reservation.
The same activities can be booked by guests online and also created by your team from the back office, using the same availability rules.
Guest profiles keep a reliable history of stays and booked services. Profiles can be matched and merged when duplicates appear. If Smart AI tools are enabled, Clock can surface relevant past preferences when staff handle a request.
*AI profile deduplication is coming soon.
For complex or high-value requests, treat each enquiry as an opportunity you can track and follow up. Coming soon: a pipeline view with stages (enquiry → proposal → negotiation → confirmed), linked emails, and To-dos.
Reservations, rooms, guests, payments, housekeeping, messages — there’s a lot to keep straight. Clock gives hotels one clear place to stay on top of it all.
