Expect Me
Expect Me is a unique room selection and upsell platform. Leverage the integration between Clock PMS+ and Expect Me's platform to allow guests to book an individual room from an interactive floor plan, as easy as picking their seat on a plane.
Guest platforms
·Supported by PartnerIntegration Benefits
For years we have been used to selecting our seats on a plane, at the movies, or at the theatre. It's now time to bring that experience to hotels!
Hotels now have a chance to drive incremental revenue not just by upselling higher room categories, but also by monetizing room selection for the room category that was originally booked. Additionally, this is a great tool to reward direct bookings and loyal guests.
Expect Me empowers guests to personalise their stay by selecting and guaranteeing their individual room, plus a selection of ancillary products and services hotels offer them.
Specifications
Please refer to the below table to learn more about the features supported by the integration between Clock PMS+ and Expect Me.
Features
Available
Email messaging
Enhance guest communication with gorgeous emails.
Instant messaging
Forget about emails. Switch to instant messaging for better guest engagement.
Chatbot
Offer 24/7 support to your guests through both chat and chatbot.
Upselling capabilities
Leverage enhanced communication with your guests to upsell more.
Targeted campaigns
Target your audience for the best possible guest reach.
Multi-language
Communicate in your guests' mother tongue or language of choice.
