CEO Notes
This month ends not just with the promise of summer but with one of the most impactful releases we’ve made all year. Unlike previous editions of this update, where we looked back at what had already been delivered, this time we are sharing the news just as the new features are landing. It’s a rare moment of writing at the cusp of something going live—and this one has been worth the wait.
5 Critical Question When Choosing PMS
Part 3: Lost in RFI, uncovering the Questions That Miss the Point Throughout my years in the hospitality industry, I have been involved in a multitude of RFIs, RFPs, and other processes for selecting a new hotel management system, commonly referred to in the hospitality industry as a Property Management System (PMS).
CEO Notes
May always feels like the month when the year truly begins to bloom. Nature is no longer cautious—trees are in full leaf, days are long and bright, and the air smells like plans that are ready to unfold. It’s the month that dares to believe summer is on its way. For us at Clock, May carried that same feeling: forward motion, clarity, and a string of purposeful updates that reflect our long-term commitment to building not just features, but tools that make your everyday hotel operations more effective.
CEO Notes
"No rain, no flowers," says Haruki Murakami, the famous Japanese writer. And what better time to remember this than April? But when rain turns into snow in April – that's a bit strange, at least for me. Where I live, it rarely snows in the winter. Well, it snowed twice this April alone. A gentle reminder of what can happen in a month that starts with Fools’ Day. Anyway, fast forward to the end of the month, and the trees bloom, the days grow longer. It’s as if nature itself is nudging us forward—reminding us that growth isn’t just possible, it’s happening.
From experience to innovation: A new era for event sales in hospitality After more than two decades working in hotels, I know how difficult it can be for different departments to access the right information. Sales needs to know which months carry the most revenue potential, which periods are underperforming, and where to focus their follow-ups. Meanwhile, the event sales team is juggling a constant stream of operational details like timings, technical requirements, menu confirmations, name lists, deposits, and more.
Part 2: Why a tango can help you check your connections. Throughout my years in the hospitality industry, I have been involved in a multitude of RFIs, RFPs, and other processes for selecting a new hotel management system, commonly referred to in the hospitality industry as a Property Management System (PMS). During this time, it has been impossible not to notice some questions that all too often do not receive the attention they deserve, and several that are brought to the table unnecessarily or even far too late, when crucial decisions have already been made.