Lesson 1
How to edit booking details
Editing stay dates. Changing the number of guests. Changing the Room type. Adding notes. Changing the booking status. Change Log.
Front office manager
Advanced Operations with bookings
Learn more advanced operations with bookings, folios and Guest profiles.
Lesson 2
How to change the Main guest of a booking
Learn how to change the Main guest of a booking
Lesson 3
How to add non-standard meals
Learn how to set different meals for different dates of the stay
Lesson 4
How to set a manual price and how it works
Learn how to use the Manual price function
Lesson 5
How does the Rate Re-post function work
Learn everything about the Rate Re-post - when to use it, what effect it has, and what to keep in mind.
Lesson 6
How to do a Room Share (2 bookings in 1 room)
Learn how to do a Room Share - allocating 2 bookings in 1 room.
Lesson 7
How to edit wrong charges
Editing Charges in an Open folio. Voiding charges from an Open folio. Tracking changes to charges.
Lesson 8
How to track transfers from Clock POS
Tracking room transfers of Clock POS bills. Tracking transfers in the reports.