Blog

What’s new in hotel tech? We cover the stuff that matters: managing better, connecting with guests, and running things smarter.

Bookings

How Clock unlocks new revenue streams with Hybrid Attribute-Based Selling

When guests can select the specific room features they desire — like a stunning view, a welcoming balcony for their morning coffee, or a premium hair dryer to enhance their start of the day — you meet the guest’s unique preferences and boost your hotel’s revenue potential from the rooms you already have.

Bookings

How to sell more auxiliary services with Service Group Merchandising

If your hotel offers auxiliary services like spa treatments and activities, you know the challenge of efficiently promoting and selling them – especially with a wide selection.

Guest journey

Why your hotel needs a guest portal

Guest expectations are higher than ever. In a digital world with near-endless travel plan choices, your ability to efficiently meet and tailor guest experiences is critical to scoring higher reviews and earning brand loyalty.

Older posts

Housekeeping

Best hotel housekeeping software: Clock PMS+ Housekeeping Assistant explained

The introduction of Clock’s new Housekeeping Assistant addresses the numerous challenges housekeeping managers face, including staffing shortages, increasing guest expectations, and complex operational environments – with seamless integration right into the property management system.

Payments

How Clock secures hotel payments to bank-level security

Despite the efficiency of digital card payments, hoteliers face challenges. Serious security and reconciliation risks exist when using traditional systems with a wide range of channels and payment methods, especially with the common methods of hotels. Managing multiple payment options can create vulnerabilities, especially with the rise of online fraud and data breaches.

Clock for hotel reservation staff agents Front-desk operations

Boosting front-desk efficiency: Clock for reservation staff

As a front desk manager, you juggle multiple tasks daily, from ensuring smooth check-ins and outs to handling billing accuracy and staff training. One of the biggest challenges is efficiently managing reservations and rate plans without errors, especially during peak or high staff turnover times.

Event management

Elevating event management: Unveiling Clock’s new Sales and Events functionality

Succeeding in events means staying ahead and embracing technology that simplifies complexity and makes management smoother. Clock’s latest offering introduces an advanced, fully integrated functionality for managing Meetings, Incentives, Conferences, and Exhibitions (MICE).

Why your PMS is your new Hotel Payment Gateway Payments

Why your PMS is the new best payment gateway for hotels

Cash was king in the early days of property management systems (PMS) and Point of Sale (POS) solutions. Credit cards, though present, were not the primary mode of transaction, leaving early digital systems without a fully integrated payment processing solution.

Payments

Hotel payment solutions: Clock's In-Platform Payments vs. OTAs

Managing hotel payments can be a hassle. Online Travel Agency (OTA) payment solutions are popular because they make this process easier. They offer various payment options that cater to guests' preferences and help lower cancellation rates by making bookings more reliable. OTA payment solutions simplify collecting payments and reduce the risk of fraudulent reservations.