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How Clock improves the guest journey experience for hotels and resorts Guest journey

Exceeding expectations: How Clock improves the guest journey experience

Delivering incredible guest experiences is vital to stay competitive. The right hotel solution can help you improve the guest journey with less stress — for higher loyalty and more positive reviews.

how-to-increase-direct-booking-conversions-and-reduce-ota-fees-with-clock Improving the booking experience

How to increase direct booking hotels' conversions and reduce OTA fees (with Clock)

In an ideal world, hotels would thrive on direct bookings alone. You own the communication, pay zero commissions, and drive direct bookings through your hotel’s direct booking channel, enhancing your hotel's online presence. While it’s true that OTAs are a crucial part of the booking distribution mix, that doesn’t mean you can’t improve visibility to attract more potential guests and convert more direct bookings.

Revenue management and Online distribution

How to simplify hotel rate management in one system

Your hotel rates influence occupancy and revenue, and effective rate management is central to successful hotel pricing. However, managing them can be hard as hotels expand to new markets, adopt new channels, and adjust to changing markets.

Payment automation

How to automate daily hotel payments in Clock (with examples)

The world is going cashless. Digital payments are growing increasingly popular. Alternative payment methods offer convenience and meet evolving guest expectations. But, without the proper payment automation solution, its high volume can spell major hotel operational issues. Hotel payment processing involves complexities that require a robust payment solution to streamline transactions and enhance the guest experience.

The AppConnector Company

The AppConnector: Your One-Click Shop for Hotel Tech Integrations

You want to stay competitive, delight guests, and empower your staff. That’s why Clock is launching its latest offering to help your hotel or group stay on top of the latest technology — complete with seamless integration to Clock PMS+.

improving-the-booking-experience-transactions-to-human-interactions Guest journey

Improving the booking experience: From transactions to guest-centric interactions

The transactional ways of hotel systems have been standard for decades. While it has served its purpose well, today’s near-endless hotel choices and sky-high expectations for fast, personalised service delivery make many traditional systems fall short. Let’s dive into the transactional nature of traditional hotel systems and why it can be downright harmful to your guest experience.