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What’s new in hotel tech? We cover the stuff that matters: managing better, connecting with guests, and running things smarter.

10 Questions to your Hotel Software Vendor and How to Ask Them
Industry insights

10 Questions to your Hotel Software Vendor and How to Ask Them

For you as a hotelier, hotel management software is one of your most important assets. Choosing the one PMS system that will best fit your hospitality business means to make a good research on the latest hotel PMS solutions and what's trending in property management systems in general. Doing this while managing all your other duties might be tough. Relax, you don't have to be an IT expert, neither to hire one. You just need to ask the right questions - first to yourself and then to your prospective hotel software provider.

Hotel Management Systems from the Standpoint of Users Industry insights

Hotel Management Systems from the Standpoint of Users

Software Advice, the leading company for software research and consultation, have published their study on hotel management software usage. The purpose of this survey was to unveil what software features are most frequently used by hotel employees, what challenges do the latter face and what devices do they use for working with their hotel system. The research should be yet another useful resource for hotel software buyers to make well-informed smart decisions about the technology they employ in their properties.

Industry insights

How to add hotel location on Google Maps

There are around 8.5 billion searches daily on Google. That includes guests hungry for delightful stay experiences, researching alternatives and learning more about your property. Being on Google Maps is a must for hotels today. Managing your hotel's online presence is crucial. As the owner of your business profile on Google, you can engage with customers to build brand loyalty and recognition. This article will show you the steps to adding your single or multiple hotel locations to Google Maps, editing your details, and what to do if your hotel has already been added.

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The Changing Nature of Supply and Demand in Hospitality During COVID-19 Guest journey

The Changing Nature of Supply and Demand in Hospitality During COVID-19

Hospitality is one of the industries which can boast itself as both a necessity and a luxury. Travel and accommodation have always gone hand in hand, and in a global economy, it is impossible to imagine what life would be like without either.

CompSet Analysis and its Role: Hotel Management Practices Guest journey

CompSet Analysis and its Role: Hotel Management Practices

Sizing up the competition plays a major part in your hotel’s marketing strategy. Your competitors have just as much sway in shaping guest demand and expectations as you do, and on an even more structural level, the market interaction between your properties determines room rates.

Open For Business: 7 Key Points For Creating an Adaptive Hotel Experience During Covid-19 Industry insights

Open For Business: 7 Key Points For Creating an Adaptive Hotel Experience During Covid-19

With travel becoming increasingly freer it is important to take stock of whether you are prepared to face your international guests. Public means of transportation still pose a threat of contamination, but people are eager to take a chance on a cheap flight and a spontaneous adventure, especially since so much of their lives right now revolves around avoiding others.

4 Ways Hotel Restaurants Can Improve Hospitality Recovery Post COVID-19 Industry insights

4 Ways Hotel Restaurants Can Improve Hospitality Recovery Post COVID-19

The unprecedented challenges presented by 2020 have forced seasoned hoteliers to take one of two routes in order to cut losses, either shut down operations for the year, or keep their doors open by taking an alternate route to hospitality.

Industry insights

Rebranding is a Challenge - 5 Steps You Can Take to Successfully Rebrand Your Hotel in 2020

2020 has been a challenging year for the travel and hospitality industry. Following a prolonged revenue dry spell, industry leaders may feel the need to reexamine the inner workings of their brands.

10 Ways to Boost Sales with Online Reservation Software Smart operations

10 Ways to Boost Sales with Online Reservation Software

It is the 21st. Century and the majority of hotel reservations are made online, being it directly on the property's website or via third party mediators, a.k.a OTAs. Hotel websites have become the face of hospitality businesses, their digital identity. Among a myriad of factors that make a hotel website successful, there are design and content that attract and hold visitors on the website and the online reservation software that turns visits into bookings. Here we have collected 10 basic rules and smart tricks to make the most of an online booking software.