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Smart operations
How Artificial Intelligence Impacts the Hotel Industry?
Despite the overreaching global impact that technology has on our daily lives, many people still react with decisive scepticism whenever artificial intelligence is brought into a conversation. It may be because the topic was only until a few decades ago the stuff of science fiction, or it may be out of fear brought up from the absence of knowledge on the topic, a fear possibly further fueled by the above-mentioned fiction.
Guest journey
Guide to Innovative Hotel Loyalty Programs
Ever since commercial airline travel became a widespread practice hotel loyalty programs have been an integral part of hospitality. With points based programs offering discounts of services being the most popular choice, the guest would often take any offer presented to them and would quickly sign up.
Industry insights
How hotel systems integration enhances hotel management
Before, hospitality software often meant manual updates and limited data, complicating hotel operations. Today, thanks to the rise of APIs and open platforms, property management systems can integrate seamlessly with other hotel solutions, creating a fully connected ecosystem.
Industry insights
3 Tips on Advancing Your Hotel’s Event Marketing Strategy
Event tourism is a niche which holds huge revenue potential for hospitality providers. With festival season falling in the off-months of March and April many hotel managers are looking for ways to strengthen their position on the local hospitality market by driving up bookings around the most lucrative time of the first quarter. But succeeding in this task have to be neither challenging nor expensive. Here are some tips on promoting your hotel without busting your budget:
Industry insights
Six Hotel Brands Leading the Way to Innovative Hospitality
Hospitality industry leaders are always on the lookout for innovative ways to keep costs low and profit margins high, and as such the trends they set could not be overlooked by smaller hotel chains and independents. You might dismiss the idea of chasing after standards set by businesses with far larger budgets than your own, but as guest demands change so does the technology that meets them.
Industry insights
Green Hotels Pave the Way to Improved Guest Loyalty
Sustainable hotels used to be a quirk of the hospitality trade, another gimmicky approach to appealing to environmentally-conscientious millennials. But the last decade has only proven the need for doubling down on the efforts of building a sustainable travel industry.
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